ROSEN · 18 hours ago
IT Service Technician
Houston, TX
Full-time
Onsite
Mid Level
3+ years expROSEN is a global leader in providing cutting-edge solutions in all areas of the integrity process chain. The IT Service Technician ensures reliable IT operations by deploying, configuring, maintaining, and monitoring systems, hardware, and software, while also supporting security compliance and troubleshooting.
Public SafetyTest and Measurement
Responsibilities
Install, configure, maintain, and update IT systems, hardware, and software securely
Identify vulnerabilities and apply necessary patches to maintain system security
Perform proactive monitoring of IT infrastructure and services
Create and maintain documentation for systems and processes
Adhere to IT and IT-security guidelines and policies
Continuously self-educate on existing applications and emerging technologies, including IT security
Support office upgrades or complete setups for new ROSEN locations
Assist with IT project implementation and technology evaluations
Provide technical support and resolve IT-related issues promptly
Transfer business knowledge to third parties or internal requestors when needed
Qualification
Required
Completed education in Computer Science or equivalent degree in Informatics
3–4 years of experience in IT systems administration and support
Strong knowledge of IT systems, hardware, and software
Skilled in troubleshooting, upgrades, and creative problem-solving
Ability to work collaboratively in a team environment
Familiarity with IT security practices and proactive risk management
Install, configure, maintain, and update IT systems, hardware, and software securely
Identify vulnerabilities and apply necessary patches to maintain system security
Perform proactive monitoring of IT infrastructure and services
Create and maintain documentation for systems and processes
Adhere to IT and IT-security guidelines and policies
Continuously self-educate on existing applications and emerging technologies, including IT security
Support office upgrades or complete setups for new ROSEN locations
Assist with IT project implementation and technology evaluations
Provide technical support and resolve IT-related issues promptly
Transfer business knowledge to third parties or internal requestors when needed
Employee must frequently lift and/or move greater than 50 pounds and/or lift greater than 180 pounds with help of one person
Must be able to work on hands and knees and crawl into tight spaces
Must be able to climb ladders into overhead or ceiling crawl spaces
Ability to work in limited lighting
Potential to work in elevated heights
Benefits
Medical - 2 PPO plans & 1 High Deductible (HDHP) with a Health Savings Account (HSA)
Dental - Covered at 100% for employee & dependents
Vision - Covered at 100% for employee & dependents
401K with a 5% matching employer contribution
Company paid basic Life Insurance, Short Term Disability / Long Term Disability
Flexible Spending Accounts
Generous Vacation Plan & Paid Time Off (PTO)
Employee Assistance Program
Access to employee resource groups
Maternity & Parental Leave
Fertility, adoption and surrogacy benefits
32 hours paid Volunteer Time Off
Hybrid working environment for certain positions
Annual merit & career advancement increases
Leadership growth & professional development opportunities
Tuition Reimbursement
Company
ROSEN
WE ARE EMPOWERED BY TECHNOLOGY For us, technology is the driving force of progress to ensure a more sustainable future for our customers, their assets and society.
1001-5000 employees
H1B Sponsorship
ROSEN has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (1)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2023-11-14Acquired
Leadership Team
Jan F.
Chief Operating Officer North & Central America
Allard de Jong, J.D., SHRM-CP
Human Resources Business Partner
Recent News
Energy Connections Canada
2025-10-16
Company data provided by crunchbase