ChenMed · 11 hours ago
Market Sales Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$84K/yr - $119K/yr
7+ years expChenMed is transforming healthcare for seniors and changing America’s healthcare for the better. The Market Sales Manager is responsible for leading a team of field-based growth professionals to drive new patient acquisitions and ensure successful onboarding and retention efforts.
Health CarePrimary and Urgent Care
Responsibilities
Directly supervises a team of sales professionals to ensure sales goals are met or exceeded. Provides reliable, efficient support for the team
Leads all aspects of leading the team including, but not limited to, selection, onboarding, performance management, and engagement
Manages, coaches, and provides training to field-based sales professionals, with the goal of developing a high performing sales team
Monitors performance of sales team performance on daily, weekly and monthly basis. Provides monthly and quarterly results assessments of sales staff’s productivity
Leads and facilitates team meetings and training. Trains, coaches, and educates team members on sales processes, procedures, tools, and practices
Leads sales personnel in establishing personal contact and rapport with key local communities serving Medicare-eligible seniors. Leverages connections to increase community events and overall engagement with seniors living around Centers
Spend strategic time in the field with Membership Growth Consultants. Opportunity for line of sight to field sales events, value proposition adherence, conversion rate and identify areas for overall improvement
Collaborate with Regional Sales Director to develop plans and tactics to ensure new patient acquisition; specific strategies and tactics for AEP, OEP and SEP enrollment periods
Aligns and key partner with operations leaders on new patient onboarding and field-based member retention efforts
High focus on efficient and effective new patient onboarding including scheduling, new patient paperwork completion and support of new patient orientation sessions at center. Goal is to align on patient fit and expectations of value-based care to new patient
Support proactive member retention initiatives and participate in target member recapture efforts
Leverages contact relationship management tools, personally and with the team, to manage lead pipeline process
Establishes strong relationships with sales agents and health insurance sales leaders in a defined geographic area
Collaborates with sales leadership to establish and control budgets for community and broker events. Reviews expenses and recommends economies. Coordinates proper company resources to ensure efficient and stable results
Understand and train MGCs on incentive compensation plans. Assists in the incentive review and validation process of assigned MGCs on monthly basis
Performs other duties as assigned and modified at manager’s discretion
Qualification
Required
Knowledge and experience with leading a sales team. Strong coaching and mentoring skills
Growth mindset and ability to create strong business relationships with operational leaders
Extensive experience in sales and relationship sales experience
Ability to use Salesforce
Strong problem solving, time management, organizational and analytical skills
Ability to present data and analysis to a variety of stakeholders. Strong written and verbal skills
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Requirement to build strong relationships, both inside and outside of the company
Ability and willingness to travel locally, regionally, up to 25% of the time
High level of integrity, dependability, and reliability
Ability to manage change and align with our mission
Spoken and written fluency in English; bilingual preferred
This job requires use and exercise of independent judgment
BA/BS degree required; MA/MS degree preferred
A minimum of 7 years of sales experience required; a minimum of 2 years in a supervisory/managerial role leading a sales team of direct reports required; a minimum of 2 years using contact relationship management tools
A valid Class C or D or State equivalent driver's license, issued by the State of current employment, required
Current, personal automobile insurance needs to be equal or greater than your state, county or city requirements. Must have $100,000 No-Fault or Personal Injury (PIP)/$300,000 Property Damage Liability (PDL) Limits requirement on the personal automobile insurance policy
Preferred
Direct-to-patient sales and marketing experience preferred
Experience within the Medicare Advantage population strongly preferred. Experience working for a large, health insurance sales team or Medicare Sales Direct Marketing Organizations (field or telesales) preferred
Experience managing local marketing events. Direct Marketing Organizations experience preferred; Health Plan provider group experience preferred
Benefits
Comprehensive benefits
Career development and advancement opportunities
Great work-life balance
Company
ChenMed
ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Chen, MD
Chief Executive Officer
Michael Redmond
Chief Financial Officer
Recent News
2025-06-27
Google Patent
2025-05-05
Company data provided by crunchbase