Salesforce · 19 hours ago
Senior DevSecOps Engineer
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The role involves leading the design and development of complex multi-agent security solutions, ensuring data integrity and operational excellence while working at the intersection of AI technology and enterprise security.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Lead the design and hands-on development of the most complex, bespoke agentic architectures and multi-agent solutions for CSOC operations
Identify and resolve critical technical blockers related to data pipelines, integration patterns, and platform customization before they impact delivery
Define comprehensive architecture spanning agent design, data flows, integration patterns, and operational frameworks
Review and approve technical designs from team members; ensure all agents meet security, governance, and reliability expectations before production deployment
Perform full-stack development and hardening of custom AI agents using Python, Apex, JavaScript, and agentic frameworks (AgentForce, MCP, RAG architectures)
Define rigorous automated evaluation and testing frameworks to measure agent accuracy, reliability, and business impact
Own complete agent lifecycle from problem statement understanding through design, MVP development, production deployment, and iterative improvement
Build and maintain integrations with SOAR and SIEM platforms (Google SecOps, Azure Sentinel, Crowdstrike), and security tools across the CSOC ecosystem
Maintain operational excellence for SOAR/SIEM platforms , ensuring scalability, performance, and reliability
Monitor and optimize security log data pipelines supporting agent consumption; troubleshoot ingestion delays and outages
Implement observability frameworks to monitor agent performance, quality, accuracy, and operational health; respond to degradation and outages
Continuously tune agent performance, LLM cost efficiency, and system scalability based on operational metrics
Own the quality, completeness, normalization, and retention of all security log data feeding agentic systems
Ensure security data is properly structured, enriched, and accessible for RAG consumption and agent reasoning
Monitor and optimize operational health, availability, and efficacy of the security control plane across Salesforce
Maintain 100% traceability ensure DevSecOps compliance with legal, privacy, and security governance requirements
Collaborate with partner teams (CSIRT, Threat Intel, Detection & Response) to gather requirements and validate agent outputs meet operational needs
Establish continuous feedback mechanisms to review agent performance, identify improvement opportunities, and iterate on designs
Coordinate UAT with security analysts; ensure agents deliver measurable value and positive user experience
Maintain comprehensive documentation of agent architectures, design decisions, test results, and operational runbooks
Qualification
Required
Proven ability to lead complex technical initiatives; experience mentoring engineers and setting technical direction
Strong partnership skills working with security analysts, platform engineers, and product teams
Demonstrated ability to diagnose and resolve complex technical issues under pressure
Excellent written and verbal communication; ability to explain complex technical concepts to non-technical stakeholders
8+ years of experience in Cybersecurity Engineering, or Platform Engineering roles
Experience managing critical production security systems at enterprise scale
Track record of delivering high-impact technical projects from concept to production in global highly regulated organizations
Salesforce platform experience (Apex, SOQL, Lightning, Security Center, Data Cloud, Shield)
Agentforce Innovator certification or equivalent Salesforce AI credentials
Security certifications CISSP and/or GIAC
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Recent News
2026-01-23
2026-01-23
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