Senior Manager, Site Merchandising jobs in United States
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Walmart Canada · 1 week ago

Senior Manager, Site Merchandising

Walmart Canada is seeking a Senior Manager of Site Merchandising for eCommerce Site Operations – Category to lead the customer site experience. This role involves overseeing visual merchandising, content strategy, and campaign planning to enhance the online shopping experience.

DeliveryRetailShopping

Responsibilities

Creating an exemplary site experience for your department – You’ll drive the holistic site strategy for a specific department within Strategic Business Unit (SBU), using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more
Telling a story through our site – You’ll identify key trend forecasts, define the department’s story-telling roadmap, and use key functionalities like taxonomy and search to enhance the customer journey on our site, telling a cohesive story to win customers’ hearts and minds
Monitoring site health and performance through analytics and key metrics – You’ll oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall direction for the site
Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution
Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance

Qualification

ECommerce merchandisingUI/UX designVisual designData analysisBusiness managementTeam managementCustomer obsessionOperational excellenceCross-functional collaborationStrategic thinking

Required

Bachelor's degree in merchandising, visual design, business management, or related area and 5 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area OR 7 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area

Preferred

8+ years related experience in Merchandising, Site Merchandising, or related field
Masters Degree in Business or related field
4+ years demonstrated experience managing a team
4+ years of experience in consumer-focused e-commerce environment
Strong customer obsession focused on building the right site experience for our customer
Analytical and process-oriented, comfortable making data-driven decisions
Ability to set clear team objectives and performance measures
Ability to select and develop a team of future leaders
Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities

Benefits

Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.