MSS Solutions, LLC · 1 day ago
Controls Team Leader
Greer, SC
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expMSS Solutions, LLC is a growing company that specializes in controls systems, and they are seeking a Controls Team Leader to oversee and develop their team of Controls Service Technicians. The role involves mentoring staff, managing service schedules, and ensuring quality service delivery while maintaining compliance with safety standards.
Heating Ventilation and Air Conditioning (HVAC)Information TechnologySoftware
Responsibilities
Responsible for training and developing Controls Service Technicians
Mentors new and existing team members, identifying areas of growth and individual goals
Escalates training/equipment/labor needs to Operations Manager
Makes recommendations for hiring/terminating staff to the Operations Manager
Manages Service Ticket Open Call list
Ensures the quality/timeliness of PM contracts and associated tasking completeness
Ensures daily time entry from the service team
Manages weekly service schedule and communicates it to the team
Dispatches daily service calls to assigned technicians
Manages on call rotation and provides schedule
Represents MSS by serving as a direct customer contact
Serves customer as a resource in answering inquiries and responding to special requests along with escalated customer complaints
Intervenes with sales staff to provide updates and respond to requests for support
Serves as Project Manager for service project work assigned to service team
Supports process excellence by monitoring completed paperwork on each job and maintaining performance standard and contract compliance with service customers
Ensures proper upkeep of PM customer database backups on Controls Server
Practices and enforces MSS Safety Standards
Addresses minor disciplinary actions such as speeding violations, performance and daily task deficiencies. Escalates major disciplinary needs to Operations Manager
Other duties and responsibilities as assigned by the Company
Qualification
Required
Successful candidate must possess a minimum general knowledge of HVAC and Building Automation and Control systems used in Commercial and/or Industrial facilities
Leadership and team-building capabilities are required
Strong communication skills
Minimum 10 years' industry-specific experience
Ability to effectively communicate with all levels within an organization
Strong work ethic
Business planning and decision-making skills
Solid problem-solving skills
Flexibility to work overtime/weekends, as required
Regular local travel requirements with some overnight travel
Proficiency in Tridium and Johnson Controls
Proficient with all Microsoft Office-related products
Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching, and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC)
Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC)
Valid driver's license and acceptable driving record required
Must successfully pass a background check & drug test
Preferred
Experience in a service related business is preferred
High School Diploma or Equivalent preferred
Benefits
Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan
Company
MSS Solutions, LLC
MSS Solutions, LLC is a solutions provider for HVAC services, building automation systems, security systems and project management.
501-1000 employees
H1B Sponsorship
MSS Solutions, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Jennifer Tindal, CPA, CCIFP
CFO
Company data provided by crunchbase