City of Baltimore · 22 hours ago
Victim Services Coordinator, Grant Services Specialist III (NCS) - Baltimore Police Department
Baltimore, MD
Full-time
Onsite
Mid Level
$66K/yr - $113K/yr
3+ years expThe City of Baltimore is seeking a Grant Services Specialist III - Victim Services Coordinator to provide direct services to victims and secondary victims of crime. The role involves advocacy, crisis intervention, and support throughout the criminal justice process, ensuring that victims receive the necessary resources and assistance.
GovernmentNewsPayments
Responsibilities
Provide advocacy to victims and/or surviving family members to help address their emotional, physical and financial needs to reduce the impact of trauma
Connect crime victims and/or surviving family members to the detectives working on the case; provide information about crime victims’ compensation and other victims’ rights, and explain what to expect during various stages of the criminal justice process
Respond to scenes and/or hospitals through an on-call rotation to provide crisis intervention
Provide resources and make appropriate referrals to partnering agencies to assist with the victims or family’s needs
Conduct home visits to deliver food packages and assist detectives at initial family meetings
Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support
Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community
Maintain case files in the Victim Services Database
Network and build rapport with community organizations
Become an active liaison with other grievance organizations and attend various meetings when necessary
Assist victims and/or surviving family members with the retrieval of property when applicable
Qualification
Required
Bachelor's degree in criminal justice, Social Work (BSW), Human Services, or any other related field
At least one year's experience providing services to victims of crimes or working within the criminal justice system
Two years of administrative experience
Ability to work independently and as part of a team
Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs
Excellent crisis intervention skills
Ability to communicate difficult/sensitive information
Knowledge of the law enforcement/criminal justice field
Ability to work efficiently in a stressful, intense environment
Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team
Excellent written and verbal communication skills including public speaking
Ability to effectively interact with a diverse population
Full understanding of the dimensions of response to victimization
Ability to facilitate referrals to appropriate services/agencies
Benefits
Medical
Prescription drug
Dental
Vision
Optional life
AD&D
FSA plans
Wellness programs
Support groups
Workshops
Company
City of Baltimore
City of Baltimore is a government administration that provides public monuments and general services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Debbie Jacobs Rock
CEO/Founder
Alexandra (Alli) Smith
Chief of Partnerships & Philanthropic Strategy
Recent News
2025-09-24
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