Sonic Automotive · 2 days ago
Used Car Buying BDC Specialist - Audi Central Houston
Houston, TX, US
Full-time
Onsite
Entry Level
$15/hr - $17/hr
1+ years expSonic Automotive is a multi-billion dollar Fortune 500 company and the largest automotive dealer group in the country. The Vehicle Acquisition BDC Specialist is responsible for handling inbound consumer leads and converting interest into scheduled appraisal appointments for the used car buying team, focusing on vehicle acquisition rather than retail sales.
AutomotiveCustomer ServiceRetail
Responsibilities
Respond promptly to inbound calls, texts, and internet leads from customers looking to sell or trade their vehicle
Engage customers to gather vehicle details including VIN, mileage, condition, ownership, and payoff information
Set and confirm appraisal appointments for the used car buying team
Conduct consistent follow-up on active and aged buying leads to maximize acquisition opportunities
Maintain accurate lead notes, statuses, and appointment details in the CRM
Adhere to structured outreach cadence and response time expectations
Partner with used car management and buying associates to improve lead conversion and efficiency
Meet or exceed performance goals tied to appointments set and vehicles acquired
Qualification
Required
Minimum 1 year of BDC, call center, or sales-focused experience
Experience handling high-volume inbound calls and digital leads
Ability to set priorities, multi-task, and achieve goals in a fast-paced environment
Strong communication skills, both written and verbal
Comfortable discussing vehicle condition, basic valuation topics, and appointment setting
All applicants must be authorized to work in the USA
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license
Preferred
Previous automotive BDC or eSales experience
Experience working vehicle buying leads (KBB ICO, CarGurus, trade-in or acquisition-focused leads)
Bi-lingual
Benefits
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off that Grows with You
Sundays Always Off
Closed on Thanksgiving & Christmas
Employee Pricing on Purchases & Leases
Free & Discounted Gym Membership Options
Exclusive Travel Deals on Hotels, Rentals & Airfare
Career Growth in a Fortune 500 Company
Company
Sonic Automotive
Sonic Automotive, as a Fortune 500 company and member of the Russell 2000 Index, is among the largest automotive retailers in the United
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$92.37M2009-05-13Post Ipo Equity· $92.37M
1997-11-11IPO
Leadership Team
Heath R. Byrd
Chief Financial Officer
John Perez
Director Of Organizational Development
Recent News
Holzer & Holzer
2025-10-30
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