Covenant Living of Colorado · 21 hours ago
Receptionist (Per Diem)
Northbrook, IL
Part-time
Onsite
Entry Level
$16.06/hr - $19.27/hr
1+ years expCovenant Living of Colorado is part of a nationwide family of Continuing Care Retirement Communities, and they are seeking a Receptionist. This role is responsible for greeting residents, staff, and visitors, managing phone calls, and ensuring the reception area is organized and welcoming.
Hospital & Health Care
Responsibilities
Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available
Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks as appropriate to specific desk
Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure
Ensure that reception desk and lobby are kept clean and organized after each shift
Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips
Assist residents in signing up for programs and activities and collect payment
Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist
Sell postage stamps to residents and staff, receive packages and mail, sort mail and log in packages, inform residents/staff of packages to pick up
Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations
Complete monthly charge sheets in accordance to procedure
Support other departments in clerical duties as assigned by the Administrative Services Coordinator
Support the Lead Receptionist in clerical duties and maintenance of the reception area
Balance cash register/drawer including cash receipts and checks that have been cashed for individuals at the desk
Qualification
Required
High school education or equivalent
One year of secretarial training or clerical experience
Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English
Pleasant personality and telephone voice
Ability to remain calm in an emergency situation
Complete confidentiality when circulating general information
Knowledge of computers including Microsoft Office Suite
Interest in and desire to work with older adults
Benefits
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
Company
Covenant Living of Colorado
We are committed to making a difference in the lives of older adults by creating joy and peace of mind for our residents and their families.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase