Director/Senior Director, Product Design - Agentforce Platform jobs in United States
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Salesforce · 12 hours ago

Director/Senior Director, Product Design - Agentforce Platform

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking a Director/Senior Director of UX Product Design to lead the vision, strategy, and execution for the Agentforce Development Platform, focusing on creating seamless experiences for agent authoring and evaluation.

Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Define and drive the end-to-end UX strategy for Agentforce Development, spanning agent authoring, evaluation, SDK/API tooling, and lifecycle management
Design for authors and builders across the low-code to pro-code spectrum, ensuring seamless transitions between declarative tools and developer workflows
Create experiences that bring consumer-grade quality to complex enterprise and developer environments
Partner with Product and Engineering to evolve the evaluation framework and tooling UX — enabling builders to measure, debug, and improve agent performance with transparency and trust
Drive a unified design system aligned with the Salesforce Lightning Design System (SLDS)
Build, evolve, mentor, and inspire a high-performing UX team that thrives in a fast-moving, innovation-driven environment
Drive the organization’s transformation from waterfall to agile, embedding design into every phase of delivery
Foster a collaborative, feedback-rich design culture rooted in experimentation and continuous learning
Operate effectively in a matrixed organization, aligning across platform, client, run-time, and evaluation teams
Partner with technical PMs and engineering architects to translate complex systems into intuitive experiences
Influence senior leaders on design strategy and customer-centric product decisions
Apply systems thinking to create scalable design frameworks, patterns, and evaluation flows
Integrate user research, data, and iterative feedback loops to optimize agent authoring and testing experiences
Deliver cohesive, end-to-end UX spanning agent creation, evaluation, deployment, and refinement

Qualification

UX/Product DesignAI authoringDeveloper toolingDesign systemsAgile transformationStorytelling skillsCollaboration skillsMentoring skills

Required

10+ years in UX/Product Design, ideally with 2+ years leading large, multi-disciplinary design teams
Proven experience designing for developer and technical personas (SDKs, APIs, CLIs, IDEs, or platform tools)
Success working in matrixed organizations and partnering across design, product, engineering, and executive stakeholders
Experience with AI authoring, evaluation frameworks, developer tooling, and agent lifecycle design
Demonstrated success collaborating across backend platform, client, runtime, and evaluation teams to deliver cohesive, integrated solutions across the technology stack
Exceptional storytelling and influencing skills; able to align diverse teams around a shared vision

Preferred

Experience designing consumer-grade interfaces in enterprise or platform contexts
Background in enterprise SaaS, AI, or demonstrated ability to lead organizational transformation from waterfall to agile
Expertise in design systems, accessibility, and design operations at scale
Passion for empowering builders across the low-code to pro-code continuum

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Company

Salesforce

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Salesforce is a cloud-based software company that provides customer relationship management software and applications.

H1B Sponsorship

Salesforce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)

Funding

Current Stage
Public Company
Total Funding
$65.38M
Key Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M

Leadership Team

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Arundhati Bhattacharya
Chairman & Ceo Salesforce India
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Marc Benioff
Chair & CEO
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Company data provided by crunchbase