Fairmont Homes Group · 1 day ago
Overnight Guest Safety Ambassador
Los Angeles, CA, US
Full-time
Onsite
New Grad, Entry Level
$34.90/hr - $34.90/hrFairmont Homes Group is dedicated to providing extraordinary guest experiences in unique destinations. The Overnight Guest Safety Ambassador is responsible for ensuring the safety and wellbeing of guests and colleagues, responding to emergencies, and maintaining a secure environment within the hotel.
CommercialConstructionResidential
Responsibilities
Consistently offer professional, friendly and engaging service
Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
Ensure that any violations to law or hotel policy are investigated and reported
Respond to all emergency situations and provide First Aid and CPR as required
Correct and report any fire hazards or health and safety hazards
Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
Conduct regular floor patrols, cash counts and crowd control
Conduct departmental key control audits and maintain key control records
Maintain computer records of all actions in a Daily Activity Report
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Qualification
Required
Previous experience in a Security role required
Relevant security experience in a luxury hotel environment is required
Computer literate in Microsoft Window applications required
Certification in CPR First Aid required
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to lead by example, believe in a strong team culture and set the scene for high performance
Preferred
Guard Card License – desirable, not required
CPR Certification – required, able to obtain one within 90 days of employment
Benefits
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Competitive Health Benefit Package within 30 days of employment
401(k)/Roth IRA Eligibility after 60 days of employment
Company
Fairmont Homes Group
The Fairmont Homes Group is one of SA’s largest and most successful residential housing and development companies.
Founded in 1966
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase