loanDepot · 2 days ago
Sr Account Manager (FHA Processor)
Plano, TX
Full-time
Onsite
Mid, Senior Level
2+ years exploanDepot is a digital commerce company committed to serving its customers throughout the home ownership journey. The Senior Loan Processor is responsible for managing customer relationships from initial commitment to funding, ensuring a smooth transaction by coordinating with customers, vendors, and internal teams.
BankingFinanceFinancial ServicesMortgageReal Estate
Responsibilities
Collects all conditions up to loan funding after initial handoff from sales
Prepares, validates, communicates, and delivers disclosures
Manage a pipeline of 40-60+ loans at a given time
Acts as the primary liaison between Sales, Title, Escrow, Funding and Borrowers working at a fast yet detailed pace
Reviews documentation including credit, income and title for accuracy demonstrating a high attention to detail
Communicate with customer consistently meeting companies SLA’s
Qualification
Required
Minimum of 2+ years recent mortgage processing experience required, a call center environment preferred
Proven experience processing FHA mortgage loans, including full knowledge of FHA guidelines, conditions, and compliance standards
Strong knowledge of various loan products and programs, specifically FHA/VA/Conv/Seconds
Ability to adhere to established turn times, productivity, fast paced while maintaining quality metrics is required
Benefits
Comprehensive benefits package including Medical/Dental/Vision.
Wellness program to support both mental and physical health.
Generous paid time off for both exempt and non-exempt positions.
Company
loanDepot
loanDepot is an independent retail mortgage lender that provides residential loans, refinance loans, and personal loan products nationwide.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$831.95MKey Investors
Parthenon Capital Partners
2025-08-19Post Ipo Debt· $150M
2025-06-02Post Ipo Debt· $200M
2024-09-30Post Ipo Debt· $300M
Leadership Team
David Smith
VP of National VA Lending
Jeffrey Wilkish
Regional Vice President
Recent News
Orange County Business Journal
2026-01-22
2026-01-16
2026-01-11
Company data provided by crunchbase