Virginia's Community College System · 21 hours ago
Child Development Center Administrative & Office Specialist
Richmond, VA
Full-time
Onsite
New Grad, Entry Level
$14.31/hr - $14.31/hrVirginia's Community College System, specifically Tidewater Community College, is seeking a Child Development Center Administrative & Office Specialist to provide administrative and clerical support to childcare operations. The role involves front desk coverage, managing child registration, and ensuring compliance with reporting policies and procedures.
E-LearningEducationHigher Education
Responsibilities
Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, attendance, waiting lists, events, and policies and procedures
Ensures child registration and enrollment paperwork is complete and current
Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate
Ensures that all USDA food program records are accurate, up-to-date and readily available
Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner
Charges and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments
Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered
Interact professionally with employees, parents, and local community members
Maintain confidential filing system and records on site and electronically
Interacts with children using approved child guidance and age-appropriate techniques
Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed
Incumbent is a mandatory reporter to Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect
Knowledge of childcare operations preferred
May be required to perform other duties as assigned
May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor
Qualification
Required
Must be at 18 years of age, have fulfilled a high school program completion or the equivalent
Demonstrate skill in problem solving techniques and the ability to apply sound judgment in resolving customer related issues
Demonstrated knowledge of and ability to use proper business phone etiquette and provide superior customer service
Demonstrated knowledge in computer competency to include data entry, database, spreadsheet and word processing programs, internet navigation and searches, and electronic mail
Ability to communicate effectively orally and in writing with a diverse public, including ability to draft reports and correspondence
Demonstrated ability to work in a fast-paced environment while maintaining harmonious working relationships with internal and external customers
Ability to lift and maintain 40 pounds
Preferred
Knowledge of childcare operations preferred
Company
Virginia's Community College System
Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened.
Founded in 1966
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dennis Moynihan
Director, Shared Services Center
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