Customer Service Coordinator jobs in United States
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Impact Property Solutions · 23 hours ago

Customer Service Coordinator

Impact Property Solutions has been serving multifamily properties since 1988, known for outstanding customer service and quick installations. They are seeking a Customer Service Coordinator to support customers by taking orders, providing information, and resolving complaints while ensuring high-quality service.

Construction

Responsibilities

Answer incoming calls
Responds to caller’s general information requests and/or inquiries
Takes accurate customer orders and follow through necessary process
Enter Floor plans, pricing, and other customer information for new and existing accounts
Provide timely response to request for information including returning all calls as quickly as possible
Exceed internal and external customer expectations for quality and service
Assist with projects on template updates

Qualification

Data entryProblem-solvingConflict resolutionMS OfficeInterpersonal skillsCommunication skillsTime managementAttention to detail

Required

Excellent interpersonal and communication skills
Strong leadership skills
Excellent email and phone etiquette
MS office (MS word and excel) and PC fluency
Ability to work effectively with cross-functional departments
Strong time management skills and ability to multi-task and prioritize work
Great attention to detail and problem-solving skills

Company

Impact Property Solutions

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Impact Property Solutions provider of quick-turn flooring and countertop replacement services to multifamily owners and operators.

Funding

Current Stage
Growth Stage

Leadership Team

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Will Speicher
Chief Executive Officer
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Matt Lusk
President
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Company data provided by crunchbase