Instructure · 4 hours ago
Solutions Engineer (Parchment)
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $112K/yrInstructure is a company that believes in the power of people to grow and succeed throughout their lives. They are seeking an experienced Solutions Engineer to partner with Account Executives, guiding prospective customers in evaluating their Parchment solutions and acting as a key technical advisor for the sales team.
Cloud ManagementEdTechEducationInformation TechnologySaaS
Responsibilities
Deliver simple but engaging product demonstrations of Parchment’s suite of services for all verticals, including Higher Ed and K-12
Discover and analyze individual customer goals and challenges to map them back to the appropriate Parchment product
Lead in-depth technical discussions with IT experts regarding platform architecture, web services (REST/JSON), and systems integration
Identify or develop solutions to address unique technical requirements and thoughtfully consider alternatives to arrive at the best recommendations
Understand and document customer requirements to support successful implementation, and assist proposal managers with technical elements of RFI/RFP responses
Partner with Product Management to provide early feedback on features to ensure alignment with customer expectations
Leverage prior experience to help the sales team achieve goals through mentorship, recruiting, onboarding, and sales enablement activities
Work across geographies and with distributed teams in pursuit of company objectives
Qualification
Required
Bachelor's degree required with proven academic technology and/or solutions engineering experience
Experience in K-12 and/or Postsecondary education with expert fluency in the edtech market and SaaS business models
Expert understanding of systems integration (LTI, APIs), XML/JSON, and relational databases
Familiarity with Student Information Systems such as Oracle PeopleSoft, Ellucian, Workday, or PowerSchool
Proficiency in Salesforce, Responsive, and both Microsoft and Google Suites
Articulate and compelling presentation skills with the ability to be both empathetic and firm regarding system capabilities
Organized, analytical, and self-motivated; able to handle a high volume of work and respond positively to feedback and coaching
Benefits
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Annual learning and development stipends to support your growth
The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
Company
Instructure
Instructure is an education technology company developing a learning management system for K-12 and higher education.
Founded in 2008
1001-5000 employees
H1B Sponsorship
Instructure has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2022 (3)
2021 (3)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$89.1MKey Investors
Insight PartnersBessemer Venture Partners
2024-07-25Private Equity
2024-07-25Acquired
2015-11-13IPO
Leadership Team
Steve Daly
Chief Executive Officer
Brian Cully
Senior Vice President, Parchment & Corporate Development
Recent News
2025-12-06
Company data provided by crunchbase