Technical Trainer II - Northeast Region jobs in United States
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Sub-Zero Group, Inc. · 21 hours ago

Technical Trainer II - Northeast Region

Sub-Zero Group, Inc. is a leading manufacturer of luxury kitchen appliances, known for its commitment to innovation and quality. The Technical Trainer II will be responsible for facilitating training sessions for service partners and internal employees, developing course materials, and ensuring effective training delivery across the East Coast region.

IndustrialIndustrial ManufacturingMachinery ManufacturingManufacturing

Responsibilities

Facilitate instructor‑led training (ILT) in our lab and virtual instructor‑led training (VILT) via MS Teams, applying best practices for engagement and co‑facilitation
Develop and maintain course materials: instructor guides, participant guides, presentations, videos, and job aids
Teach effective use of core tools to support and reinforce installation and service best practices
Ensure training facilities and equipment are prepared for all sessions
Measure learning outcomes and business impact; report metrics and continuously improve content
Partner with cross‑functional teams to align training with new product development (NPD) tollgates; secure units for lab use and prepare launch‑ready content

Qualification

Learning developmentLearning designTechnical aptitudeLearning management systemsPresentation skillsContinuous improvementCollaboration skillsProject management skills

Required

Associates degree or higher in Education, Instructional Design, Communication, or a related field
5+ years of experience in learning development, learning design or equivalent experience in the appliance or similar industry in support of training activities
Presentation and learning facilitation experience
Technical aptitude for learning mechanical, electrical, and other concepts related to appliance installation, repair, and supporting applications
Excellent communication, collaboration, and project management skills
Ability to travel domestically up to 1 week per month

Preferred

Continuous improvement experience
Familiarity with learning management systems (LMS)

Benefits

Industry leading health, dental, and vision plans
Generous 401 (K) savings and profit sharing
Education assistance and internal training programs
Maternity & paternity leave

Company

Sub-Zero Group, Inc.

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Icons of design and paragons of performance, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in the world’s most luxurious homes.

Funding

Current Stage
Late Stage

Leadership Team

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Jody McDonough
VP of IT / CIO
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Kayla Howe
Field Partner Support Coordinator
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