Walden Security · 14 hours ago
TAMS/PTS Administrator
Chattanooga, TN
Contract
Onsite
Entry, Mid Level
$50K/yr - $55K/yr
2+ years expWalden Security is a dynamic and growing security company seeking a TAMS/PTS Administrator responsible for managing the Training and Academy Management System (TAMS) and Post Tracking System (PTS) for FPS security contracts. The role focuses on ensuring compliance with training, record-keeping, and equipment tracking requirements while providing support and guidance to internal staff.
Information TechnologySecurity
Responsibilities
Maintain, update, and verify employee training records, certifications, background checks, and compliance documentation within the Training and Academy Management System (TAMS)
Ensure all FPS-mandated records are accurately stored, maintained, and transferred in accordance with contractual and regulatory requirements
Coordinate with Human Resources, Training, and Program Management to track drug testing, medical evaluations, and firearms qualifications
Oversee the purchase, deployment, tracking, and maintenance of FPS-approved PTS tablets
Train site personnel on proper PTS operation and usage
Serve as the primary point of contact for PTS troubleshooting and basic technical support
Monitor PTS device inventory, security, and compliance status
Create, update, and maintain user manuals, procedures, and system guidelines for TAMS and PTS
Generate and distribute compliance, inventory, and system performance reports as required
Communicate professionally with FPS representatives regarding system updates, audits, and inquiries
Provide guidance and support to internal staff regarding system requirements and usage
Maintain confidentiality and professionalism when handling sensitive employee and contract information
Respond to inquiries and system issues during established business hours and provide limited after-hours support as needed
Qualification
Required
High school diploma or equivalent required
Minimum of two (2) years of experience in training administration, records management, compliance, or security operations
Proficiency in data entry, records management, and document control systems
Strong organizational skills with the ability to manage large volumes of data accurately
Effective written and verbal communication skills
Ability to train users and provide technical guidance at varying skill levels
Demonstrated problem-solving and troubleshooting abilities
Ability to maintain attention to detail and accuracy in a compliance-driven environment
Ability to prioritize tasks and meet deadlines independently
Ability to maintain confidentiality of sensitive information
Availability to work during standard business hours (7:00 AM – 4:00 PM) with flexibility for occasional nights or weekends
Ability to travel less than 20% as required
Ability to effectively present information in one-on-one and small group situations, respond to questions from groups of managers, clients, customers, other employees of the organization and the general public
Ability to write reports, business correspondence, and procedure manuals
Ability to speak effectively before groups of customers, employees, or organizations
Ability to write simple correspondence
Ability to write routine reports, business correspondence, and procedure manuals
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using the English language
Ability to read and comprehend simple instructions, short correspondence, and memos using the English language
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to calculate figures and amounts such as overtime, payroll, pay rates, bill rates, work hours, complex schedules, discounts, commissions, and percentages
Ability to calculate figures and amounts with basic addition, subtraction, multiplication, and division with accuracy
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out simple one- or two-step instructions
Ability to deal with problems involving several concrete variables in standardized situations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to solve practical problems
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to negotiate with vendors
Ability to communicate professionally with people at all levels of the organization and external contacts
Proficiency in using computers in a Windows-based environment
Ability to navigate and use database systems and records management software to enter, update, retrieve, and verify information
Ability to use standard office software, including word processing, spreadsheets, and email applications
Ability to upload, download, organize, and maintain electronic files and documentation
Ability to operate, configure, and support basic use of tablets or mobile devices, including user setup and troubleshooting
Ability to follow written technical instructions and adapt to software updates or system changes
Ability to identify basic technical issues and apply troubleshooting steps or escalate issues appropriately
Valid Driver's License
Ability to pass a background and drug screen
Preferred
Associate's or bachelor's degree preferred
Experience working in a regulated or contract-driven environment preferred
Working knowledge of database systems and administrative software (experience with WinTeam, FileBound, or similar systems preferred)
Experience using enterprise or administrative software systems (experience with WinTeam, FileBound, TAMS, or similar platforms preferred)
Benefits
Unique and generous benefits
Opportunities for career growth
Company
Walden Security
Walden Security is a security provider.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Walden
Co-Founder, CEO and Chairman
Recent News
Company data provided by crunchbase