Aquent · 14 hours ago
User Experience (UX) Research [207226]
United States
Full-time
Remote
Senior Level
$50/hr - $55/hr
5+ years expAquent is a leading organization in the financial services and insurance sector dedicated to delivering exceptional digital experiences. They are seeking a User Experience Research Contractor to independently scope and execute custom research, directly influencing user satisfaction and business outcomes through insightful research.
Human ResourcesOutsourcingRecruiting
Responsibilities
Spearhead complex research initiatives to define strategy for diverse product experiences, directly impacting user satisfaction and driving business outcomes
Champion end-users by seamlessly integrating insights from various sources, including primary and secondary research, industry trends, and operational data
Forge high-trust partnerships with colleagues across multiple teams and departments, fostering collaboration and innovation
Lead high-visibility research projects, collaborating closely with key stakeholders such as UX, Product Owners, IT, and Analytics
Lead the objective-setting and discovery process, including user persona development, journey-mapping, and interpretation of user goals
Influence business partners to act on research insights by providing clear, actionable recommendations and relevant business context
Communicate findings with clarity and impact, tailoring your message for senior and executive-level stakeholders
Embrace diversity of perspective and foster effective collaboration with cross-functional teams to achieve shared goals
Qualification
Required
5+ years of UX Research experience in a corporate agile setting
Bachelor's degree in Human Factors, Human-Computer Interaction, Information Design OR Master's degree with 3+ years of relevant experience (Master's preferred)
Expertise in a wide range of qualitative research methods, including usability studies, interviews, focus groups, surveys, card sorts, and heuristic reviews
Exceptional communication skills, adept at translating data into actionable insights both verbally and in writing
Expertise in data-driven storytelling, transforming raw data into compelling narratives and visualizations
Familiarity with quantitative and qualitative research tools, as well as UX methodologies such as Design Thinking and Lean UX
Commitment to ongoing learning and staying current with industry techniques and tools
Strong organizational, analytical, critical thinking, and team-building abilities
Proven track record of effective collaboration with cross-functional teams
Proficient in standard office applications
Preferred
Experience in the financial services or other highly regulated industries
Extensive experience with agile planning and development processes
A track record of independent decision-making with strong business judgment
Flexibility to adapt and excel in a dynamic environment
Experience with quantitative research methods
A commitment to diversity and inclusion, actively embracing and promoting different perspectives
Benefits
Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match
Company
Aquent
We supply Fortune500 clients with the best talent on the market!
10001+ employees
H1B Sponsorship
Aquent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (16)
2023 (13)
2022 (17)
2021 (24)
2020 (24)
Funding
Current Stage
Late StageTotal Funding
$12.5MKey Investors
Crystal Financial
2015-06-15Debt Financing· $12.5M
Leadership Team
Steven Kapner
Co-Founder and Managing Director
Recent News
Business Standard India
2025-09-09
Company data provided by crunchbase