AARP · 9 hours ago
Business Operations Analyst
Washington, DC
Full-time
Hybrid
Mid Level
$72K/yr - $80K/yr
3+ years expAARP is the nation's largest nonprofit organization dedicated to empowering people 50 and older. As the Business Operations Analyst for the Community, State and National Affairs Group, you will support operations and technology, manage event planning platforms, and collaborate with various departments to enhance business processes.
ElderlyNon ProfitSocial Impact
No H1B
Responsibilities
Provides administrative-level support to internal clients on a variety of group- or organization-wide projects, programs, processes, and business initiatives. Liaises with other teams in order to execute on tasks. Serves as central point of contact for all business processes across the department, managing support activities as needed
Supports the business and financial operations processes for internal clients, including but not limited to the procure to pay processes and documentation, the tracking of invoices and payment processes, the preparation and/or tracking of budgets and reports, and the preparation and/or tracking of lobbying information
Provides excellent customer assistance. Researches, resolves, identifies and/or clarifies issues for internal/external customers. Uses programs and databases to track responses and identifies issues and recommends process improvements
Analyzes current business processes and develops, tests, and implements improvement initiatives and documents. Maintains/provides accurate documentation and acts as an expert on organization policies and procedures. Coordinates records management and documents adherence to policies and compliance requirements
Conducts research, analyzes data, and develops, manages, and distributes ad-hoc and scheduled reports
Coordinates financial, procurement, and contract management activities for departmental projects. Manages a variety of financial functions such as invoice coding and approval and expense reconciliation
Facilitates the coordination of project management, metrics, and operations across the departments in close collaboration with team members and department leads
Qualification
Required
Associate's degree and 3+ years of related experience
Strong attention to detail, problem-solving, customer service, and communication skills
Proficiency in Microsoft Office or Google Docs, including Excel
Ability to write reports, analyze data, troubleshoot issues and collaborate effectively with cross-functional teams
Willingness to learn and adopt new tools and technologies, including AI, as part of process improvement initiatives
Regular and reliable job attendance
Effective verbal and written communication skills
Exhibit respect and understanding of others to maintain professional relationships
Independent judgement in evaluation options to make sound decisions
In office/open office environment with the ability to work effectively surrounded by moderate noise
Home office environment with the ability to work effectively surrounded by moderate home environment noise
Preferred
Bachelor's degree
Experience with event management platforms such as Cvent
Familiarity with reporting and data analysis
Benefits
401(k)
100% company-funded pension plan
Health, dental, and vision plans
Life insurance
Paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave
Performance-based and peer-based recognition
Tuition reimbursement
Company
AARP
AARP is leading a revolution in the way people view and live life after 50.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Consumer Technology Association
2019-07-29Grant
Leadership Team
M
Myechia Minter-Jordan
Chief Executive Officer
Andy Miller
SVP, Innovation & Product Development
Recent News
Business – Latest Financial & Stock Market News | New York Post
2025-12-29
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