Acre Security · 16 hours ago
Training Manager and Content Creator
United States
Full-time
Remote
Mid LevelAcre Security is a global leader in the delivery of resilient digital and physical security solutions. The Training Manager & Content Creator will be responsible for driving the internal and external customer experience training strategy and designing engaging learning experiences for employees, partners, and end users.
Consumer ElectronicsElectronicsInformation TechnologySecuritySoftware
Responsibilities
Develop and execute training strategy aligned with organizational goals, including pricing concepts and revenue forecasting
Collaborate cross-functionally to assess training requirements and close knowledge gaps
Design and deliver engaging content for in-person and virtual classes targeting internal teams, end users, and system integrators
Coordinate regional training events, including venue reservations and logistics
Produce high-quality multimedia content and clear documentation across multiple product lines
Review and approve customer-facing knowledge base content for accuracy, intuitive navigation, and style consistency
Administer and optimize the LMS (Docebo), including catalogs, learning paths, reporting, and automation
Collect learner feedback and performance data to continuously improve content and delivery methods
Travel up to 50% to customer sites, partner facilities, and internal offices for onsite training as needed
Qualification
Required
Curriculum development and instructional design
Strong presentation and facilitation skills for live and virtual training
Training evaluation and impact measurement (e.g., Kirkpatrick model)
Content creation (multimedia, documentation, eLearning modules)
Customer service soft skills and professionalism
Experience authoring user documentation and how-to guides
Experience with Adobe Creative Cloud or equivalent tools for training content
Ability to design structured programs and materials for diverse learners (ADDIE or equivalent)
Experience administering or creating content for Docebo LMS or similar platforms
Excellent time management and multitasking skills
Benefits
Competitive compensation packages
Performance-based incentives
A range of benefits that reward you for your dedication
Company
Acre Security
Moving security forward—intelligently, confidently, together.
Founded in 2012
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
LLR Partners
2021-03-11Acquired
2021-03-01Undisclosed
2014-06-13Private Equity
Leadership Team
Steve Wagner
Chief Operating Officer
Recent News
Company data provided by crunchbase