RKD Group · 4 hours ago
Senior Director, Client Partner
United States
Full-time
Remote
Director/Executive
$115K/yr - $130K/yr
12+ years expRKD Group, a direct response marketing and advertising agency, is seeking a Senior Director, Client Partner to achieve breakthrough results that make a positive impact in this world. The Senior Director will drive strategic growth for non-profit clients by forging lasting relationships and delivering data-driven fundraising and marketing solutions while leading high-performance teams.
AdvertisingDigital MarketingMarketing
No H1B
Hiring Manager
Carin Burr
Responsibilities
Serve as primary point of contact and accountability for each client, ensuring strategic alignment, satisfaction and proactive resolution of any potential concerns
Lead quarterly business reviews and senior stakeholder communications
Maintain a deep understanding of each client’s mission, brand and growth priorities to proactively offer strategic, innovative solutions
Offer insights on market trends and competitive landscape
Lead cross-functional teams through development of integrated marketing strategies that drive client objectives across digital, traditional and emerging marketing channels
Use data-driven insights to monitor performance, optimize programs and deliver clear, actionable reporting to clients
Stay current on marketing, technology and industry trends to bring fresh perspectives and innovation to client work
Partner with internal teams to ensure services and deliverables uphold agency standards for excellence, creativity and optimal results
Drive agency growth by participating in new business opportunities, supporting prospective client proposal development and pitches, and identifying opportunities that expand programs or services within existing client portfolios
Contribute to a repository of client success case studies and thought leadership
Represent agency at industry events or conferences
Track progress of client growth opportunities within agency CRM
Oversee account profitability, budget forecasting, and resource planning to ensure financial health and operational efficiency
Build and mentor a high-performing client service team providing leadership, professional development and performance management
Contribute to identifying or onboarding process improvements or scalable tools that can elevate client experience and agency operations
Qualification
Required
Bachelor's degree
12 years of direct response marketing experience, preferably with experience in non-profit sectors
Proven success in client leadership, revenue growth, and program optimization
Proficient in Microsoft Office; familiarity with CRM, marketing automation, and analytics platforms preferred
Previous account services and fundraising experience required
Strong strategic planning, problem-solving, and relationship management skills
Exceptional communication and presentation abilities, with experience presenting to senior stakeholders
Preferred
Familiarity with CRM, marketing automation, and analytics platforms
Benefits
RKD Group offers highly competitive compensation commensurate with experience, and a full range of benefits.
Company
RKD Group
RKD Group is a fundraising and marketing provider to hundreds of nonprofit organizations.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
BV Investment PartnersBrook Venture Partners
2022-08-23Acquired
2019-01-30Private Equity
2011-06-27Series Unknown
Leadership Team
Andrew Laudano
Senior Vice President of Client Services
Kristen McCool
Senior Vice President, Client Services
Recent News
2026-01-07
Company data provided by crunchbase