PNC · 18 hours ago
Guest Services Administrator Senior
PA - Pittsburgh (15222)
Full-time
Onsite
Entry Level
1+ years expPNC is a leading bank that values its employees as its greatest asset. The Guest Services Administrator Senior role is responsible for coordinating activities within PNC’s Guest Services spaces, providing high-level administrative support, and ensuring a welcoming environment for guests. This position focuses on exceptional customer service while supporting various business initiatives across Realty Services.
BankingFinanceFinancial Services
No H1B
Responsibilities
Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives
Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners
Identifies more complex problems and provides advice and resolution in support of line of business initiatives
Partners with other departments or other functional areas in support of line of business initiatives
Participates in data collection, research and reporting activities for assigned line of business initiatives
Under guidance from management, delivers best practices and learning plans that meet business objectives
Qualification
Required
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
Accuracy and Attention to Detail
Analytical Thinking
Data Gathering and Analysis
Effective Communications
Planning: Tactical
Strategic
Problem Solving
Strategic Thinking
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Business Development
Business Intelligence (BI)
Competitive Advantages
Competitive Strategies
Data Integration
Data Mining
Strategic Planning
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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