Irvine Company Chicago · 4 hours ago
Business Analyst ($85,100 - $112,400)
Irvine, CA
Full-time
Onsite
Mid Level
$85K/yr - $112K/yr
3+ years expIrvine Company Chicago is seeking a Business Analyst to support the technology needs of the Apartments Division. The role involves analyzing and improving operational processes, managing requirements gathering, and overseeing system enhancement requests to ensure optimal effectiveness of technology projects.
Real Estate
Responsibilities
Acts as the liaison between business stakeholders, internal/external partners, and end-users in delivery of all technology projects and support releases
Manages all requirements gathering and needs analysis, effectively documenting and articulating strategic requirements to management, business stakeholders, and developers to implement solutions
Oversees the intake, organization, and evaluation of new systems enhancement requests from business stakeholders
Uncovers all operational requirements, identifies system challenges, and resolves technical issues for the business and customers
Reviews and evaluates existing system processes to ensure optimal effectiveness and proposes enhancements as necessary to drive continuous improvement
Conducts feasibility analysis of solutions and enhancements to existing marketing and business platforms to ensure the proposed solution fits the needs of the users
Supports ongoing change management for business users, provides subject matter expertise during development of training curriculum and conducts end-user training as needed
Qualification
Required
Acts as the liaison between business stakeholders, internal/external partners, and end-users in delivery of all technology projects and support releases
Manages all requirements gathering and needs analysis, effectively documenting and articulating strategic requirements to management, business stakeholders, and developers to implement solutions
Oversees the intake, organization, and evaluation of new systems enhancement requests from business stakeholders
Uncovers all operational requirements, identifies system challenges, and resolves technical issues for the business and customers
Reviews and evaluates existing system processes to ensure optimal effectiveness and proposes enhancements as necessary to drive continuous improvement
Conducts feasibility analysis of solutions and enhancements to existing marketing and business platforms to ensure the proposed solution fits the needs of the users
Supports ongoing change management for business users, provides subject matter expertise during development of training curriculum and conducts end-user training as needed
Preferred
BA or BS in computer science or a computer-related field preferred and 3 or more years of relevant experience
Experience with Customer Relationship Management systems, web platforms, operational processes systems, and survey tools. Salesforce Sales, Field Service, Experience Cloud, and Marketing Cloud experience preferred
Strong understanding of software development lifecycle; hands-on experience utilizing Jira platform a plus
Bachelor's Degree (or equivalent experience)
2 - 5 years
Benefits
Paid time off
Matching 401(k)
Health benefits
Company
Irvine Company Chicago
We create places that bring people together to succeed.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase