2K · 7 hours ago
Operations Manager, Graduate Programs
Novato, California, United States
Full-time
Onsite
Mid Level
$120K/yr - $160K/yr
3+ years exp2K Games is a global video game company known for publishing titles developed by influential studios. The Operations Manager for Graduate Programs will support the Publishing and Engineering Graduate Programs, facilitating community engagement, event coordination, and operational excellence across multiple locations.
Developer APIsPublishingSoftwareSportsVideo Games
Responsibilities
Local support: On the ground support in Novato
Culture Activation: Design and implement initiatives that build a cohesive community across our global sites. This involves more than just organizing; it’s about proactively identifying ways to keep the grad cohorts across; Novato, Dublin, and Vancouver, connected through shared experiences and innovative engagement ideas
Generate innovative ideas for continuous organizational improvement and implement approved suggestions
Build strong relationships with local HR, TA, Workplace and Operational teams amongst others
End-to-End Event Coordination: Take full ownership of the operational lifecycle for program events, including team-building offsites and technical training sessions. You will manage everything from venue logistics and scheduling to material preparation and post-event feedback collection
Process Support & Optimization: You will ensure that all stakeholders—from hiring managers to graduates—are following established processes, while also identifying "friction points" where you can suggest improvements to make the program more agile
Frequent collection of feedback from graduates and stakeholders to ensure processes are efficient and optimized
Execution of Operational Excellence: Support the complex movement of graduates between rotations. Managing graduate rotation tracking
Manage the Graduate Programs’ Onboarding training: engage with stakeholders, coordinate logistics, implement feedback loops and ensure the training runs according to schedule
Invoice management, including supplier set up, and Purchase Order management
In partnership with the Graduate Program leads, build and define the annual operational calendar for the programs
Program Communications & Reporting: Draft key internal documents that keep the business informed, such as the Quarterly Business Report (QBR). You will gather data and qualitative updates to help tell the story of the program’s impact to the wider organization
Grad Performance Tracking: Administer the graduate review process by coordinating feedback cycles across different platforms. You will be responsible for creating the metrics and reports that help program leads track whether graduates are meeting or exceeding expectations
Document Control: Maintain a centralized, "source of truth" library for all program guides and documentation. You will ensure that onboarding manuals, rotation guides, and policy documents are always up-to-date and accessible to relevant stakeholders
Perform other duties as assigned, including special projects and initiatives
Qualification
Required
3 - 5 years experience working supporting graduate or other people programs
Experience in giving both positive and constructive feedback
Experience in working in high pressure situations and dealing with ambiguity
Employee experience focused
Have good time management skills, can juggle lots of tasks while still producing amazing results and work with multiple interruptions
Self-motivation to manage priorities and workflows and can typically complete projects on or ahead of schedule
Possess exceptional follow-through and a proven track record as a finisher
Attention to detail
Thriving in ambiguous situations and being comfortable pivoting when needed
Problem-solving skills that often lead to innovative solutions
Networking, influencing, and stakeholder/relationship management with the ability to engage with different stakeholders across different locations
Ability to work independently and as part of a team
Excellent written and verbal communication skills
High emotional intelligence, empathy and self-awareness
MS Office & Google Workspace experience necessary and experience using Slack is an advantage
Experience working with confidential information, tricky situations, and dealing with challenging conversations
Up to 15% travel to attend other offices
Benefits
Bonus and/or equity awards
Eligibility to participate in our 401(K) plan
Employee Stock Purchase Program
Medical, dental, vision, and basic life insurance coverage
14 paid holidays per calendar year
Paid vacation time per calendar year (ranging from 15 to 25 days)
Eligibility to participate in the Company’s discretionary time off program
Up to 10 paid sick days per calendar year
Paid parental and compassionate leave
Wellbeing programs for mental health and other wellness support
Family planning support through Maven
Commuter benefits
Reimbursements for fitness-related expenses
Company
2K is a development studio that develops and publishes sports-based video games. It is a sub-organization of Take-Two Interactive Software.
1001-5000 employees
H1B Sponsorship
2K has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (11)
2023 (19)
2022 (15)
2021 (24)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Phil Dixon
Chief Operating Officer
Darrell Gallagher
SVP, Studio Head
Recent News
2025-11-19
Company data provided by crunchbase