UK HealthCare · 1 week ago
Patient Financial Services Rep/UKHC
Lexington, KY
Full-time
Onsite
Entry Level
$17.50/hr - $27.31/hr
1+ years expUK HealthCare is seeking a Patient Financial Services Representative to manage the collection and resolution of inpatient and outpatient accounts. This role involves providing exceptional customer service, ensuring accurate and timely work, and participating in activities to improve efficiency and patient satisfaction.
Health CareHealth DiagnosticsHospitalMedical
Responsibilities
Maintain confidentiality
Prioritize and manage work effectively
Provide exceptional customer service and positively represent UK Healthcare
Ensure work is detailed, accurate and completed in a timely manner
Perform work in a sedentary position
Interact with individuals from various levels throughout the Enterprise
Work successfully in a team as well as independently
Qualification
Required
AA
1 yr
None
The essential job functions of this position require you to: maintain confidentiality; prioritize and manage work effectively; provide exceptional customer service and positively represent UK Healthcare; ensure work is detailed, accurate and completed in a timely manner; perform work in a sedentary position; interact with individuals from various levels throughout the Enterprise and work successfully in a team as well as independently
The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position and a high level of respect for confidentiality is a must
Preferred
Associates degree and 3-4 years of accounting, insurance claims and billing, medical office and/or clerical work preferred
Previous experience working with patient accounts/HIPAA highly preferred
Company
UK HealthCare
UK HealthCare is the hospital that offers academic health care, research, education and clinical care at the University of Kentucky.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
B. Chris Peters
Assoc. CFO Business Development and Strategic Finance
Angela Lang
Chief Administrative Officer
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