artizen · 4 hours ago
IT Technician/Desktop Support
Santa Rosa, CA
Contract
Onsite
New Grad, Entry Level
$25/hr - $30/hrArtizen, Inc. is seeking an IT Technician/Desktop Support to provide support for all aspects of property technology needs. The role involves second level desktop support for server and desktop hardware and software, ensuring minimal disruption and downtime for business operations.
CommercialCommercial Real EstateConstructionInterior Design
Responsibilities
Accurately respond to questions and assist with product features, installation, set-up, and troubleshooting of software via phone or in person
Strong technical skills to diagnose, analyze, and correct customer reported hardware issues to include basic PC, laptop, and network connectivity as necessary
Escalate issues as needed, and ensure that the business is able to complete all job functions with a minimum of disruption and downtime
Plan for and upgrade existing equipment as needed
Monitor all systems under are of responsibility for potential problems and work proactively to find a solution
Research new technologies that may be useful to the Company
Train others outside the department regarding troubleshooting techniques for areas of responsibility
Install and support Microsoft Office products, workstation deployments, computer imaging, POS terminal support
Qualification
Required
Provide support for all aspects of property technology needs
Responsible for second level desktop support for server and desktop hardware and software, including the operating system and applications, security and disaster recovery
Strong customer service, troubleshooting, and organizational skills are required
Accurately respond to questions and assist with product features, installation, set-up, and troubleshooting of software via phone or in person
Strong technical skills to diagnose, analyze, and correct customer reported hardware issues to include basic PC, laptop, and network connectivity as necessary
Escalate issues as needed, and ensure that the business is able to complete all job functions with a minimum of disruption and downtime
Plan for and upgrade existing equipment as needed
Monitor all systems under are of responsibility for potential problems and work proactively to find a solution
Research new technologies that may be useful to the Company
Train others outside the department regarding troubleshooting techniques for areas of responsibility
Install and support Microsoft Office products, workstation deployments, computer imaging, POS terminal support
Previous experience with administration and support of Microsoft Windows 7 and Windows 10 desktop operating systems and Microsoft Office Products
Excellent time management skills
Preferred
Previous policies and procedures documentation skills preferred
A+ certification preferred
Company
artizen
Artizen is an interior contracting firm that provides all mechanical, plumbing, and electrical work elements to customers.
Founded in 2002
201-500 employees
H1B Sponsorship
artizen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (3)
2022 (7)
2021 (1)
2020 (4)
Funding
Current Stage
Growth StageCompany data provided by crunchbase