Patient Engagement Associate jobs in United States
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Axxess · 15 hours ago

Patient Engagement Associate

Axxess Holdings is a leading global technology platform transforming healthcare delivery. They are seeking a Patient Engagement Associate to complete patient satisfaction surveys and collect healthcare data to enhance customer experience with their software products.

ConsultingHealth CareHome Health CareInformation TechnologySoftware
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Responsibilities

Responsible for collecting data using various structured data collections methods including mail and telephone
Demonstrate experience working with people in a professional and personable manner, soliciting information through phone and face-to-face interactions
Capture and record data in the computer system requiring the ability to enter participant responses rapidly and accurately
Collect accurate healthcare data for business benchmarking and enhancing industry knowledge and our customers' experience with our software products
All other duties as assigned

Qualification

Data collectionCustomer service experienceFluency in SpanishClear verbal communicationSelf-directedProfessional demeanorTeam collaboration

Required

The ability to be self-directed, work independently and meet data collection quotas and deadlines enthusiastically
Previous customer service experience or call center experience with clear verbal communication skills
Ability to work in the Dallas office as this is not a remote role

Preferred

Bachelor's degree preferred
Opportunity is open to college students currently working towards obtaining a bachelor degree
Foreign language skills with fluency in Spanish, Vietnamese, Portuguese, Polish, Korean, Eastern Armenian, or Russian is a bonus

Benefits

Competitive compensation
Company-matching 401k contributions
20 days of paid time off + holidays + birthdays

Company

Axxess provides home health, hospice, and home care services.

Funding

Current Stage
Late Stage

Leadership Team

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John Olajide
President & CEO
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Tim Ingram
Executive Vice President of Partnerships
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Company data provided by crunchbase