Focus Partners Australia · 20 hours ago
Vice President, Infrastructure Operations & Architecture
Focus Partners is a division of Focus Financial Partners that specializes in fiduciary wealth management and financial services. The Vice President of Infrastructure Operations & Architecture will lead the transformation of the organization's infrastructure and IT services, focusing on modernization and scalability while ensuring alignment with business objectives.
Responsibilities
Define and execute a multi-year infrastructure and architecture transformation strategy aligned to business growth and digital objectives
Lead modernization initiatives spanning Azure cloud adoption, platform consolidation, legacy decommissioning, and infrastructure-as-code
Establish operating models emphasizing automation, self-service, standardization, and reliability engineering
Oversee And Modernize Enterprise Infrastructure Domains, Including Network & Connectivity, Identity & Access Management (IAM), Security Operations (non-SOC), Systems (Windows/Linux) & Platform Services, Azure Cloud & Shared Services, Data Center & Storage, Backup, BCP/DR, Solution Architecture
Ensure infrastructure is scalable, secure, cost-transparent, and aligned to application, data, and product roadmaps
Mature ITSM capabilities as business enablers using ServiceNow as the enterprise platform
Transform core operational processes (Incident, Problem, Change, Request, Asset, CMDB, Knowledge) to be automated, outcome-based, and user-centric
Embed realistic, ITIL-aligned practices that improve service reliability and customer experience
Establish architecture principles, guardrails, and reference patterns that accelerate delivery while managing risk
Lead Solution Architecture to ensure platform decisions support broader product and data strategies
Implement governance models that enable informed, accountable, and expedient decision-making
Build and develop high-performing teams of managers, architects, and engineers capable of executing transformation at scale
Champion a culture of ownership, learning, continuous improvement, and psychological safety
Serve as a trusted advisor to executives, clearly articulating strategy, risks, trade-offs, and progress in business terms
Qualification
Required
15+ years of progressive IT leadership with experience driving enterprise infrastructure and architecture transformation
Demonstrated success leading complex modernization initiatives across multiple infrastructure domains
Deep ITSM expertise with hands-on ServiceNow transformation experience
Strong experience with: Network, IAM, Security Operations (non-SOC)
Strong experience with: Systems & Platforms (Windows/Linux)
Strong experience with: Azure Cloud Infrastructure
Strong experience with: Data Center, Storage & Backup Modernization
Strong experience with: BCP/DR Strategy & Execution
Strong experience with: Solution Architecture
ITIL certification (Foundation or higher)
Preferred
Experience with cloud-first strategies or data center exits
Strong financial and vendor management skills, including cost optimization and business case development
Experience with CMDB, automation, observability, and reliability engineering at scale
Benefits
Annual cash bonus
Comprehensive benefits package
Medical
Dental
Vision
Life
401(k)
Company
Focus Partners Australia
Our mission is to elevate lives by leveraging the capabilities and expertise only the largest financial institutions can provide while delivering a deeply personalised experience.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2025-11-03
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