Elwyn · 22 hours ago
Site Manager I
Philadelphia, PA
Full-time
Onsite
Mid, Senior Level
$55K/yr - $55K/yr
5+ years expElwyn is a mission-driven nonprofit that has been supporting individuals with autism, intellectual and developmental disabilities, and behavioral health challenges for over 170 years. They are seeking a Site Manager I to develop work schedules, assign tasks, and ensure customer satisfaction while supervising staff and managing resources effectively.
Non Profit
No H1B
Security Clearance Required
Responsibilities
Know and apply the details of the work performance and quality requirements for daily and periodic cleaning as stated in the governing Statement of Work (SOW) to daily service provision at their assign contract site(s)
Identify customer requirements that are outside the SOW(s) and report same to Director of Services
Develop daily and periodic cleaning schedules to ensure timely completion and customer satisfaction within the established budget; make recommendations to Director of Services when additional resources are needed
Assign work to individuals and crews modifying established daily schedules as needed based on staffing changes and customer requests; post daily task assignment on whiteboard in the office
Organize work crews/teams to achieve the best performance of Elwyn personnel at the contract site
Identify problems and/or potential problems; work effectively with Director of Services to develop solutions; implement solutions
Work within the established ordering cycles to maintain proper inventory levels in the supply room based on usage and upcoming periodic service needs; process requests for supplies when needed outside of established ordering cycle
Establish and implement procedures for on-site equipment control by checking each piece of mechanical equipment weekly for proper operation; notify the Director of Services via email if any equipment is not operating properly
Record direct labor hours utilized on each item in the SOW by reporting the number of hours worked by each employee on a weekly basis and submit report to Director of Services by noon on Friday
Establish performance evaluation criteria and use to review subordinates' performance against standards
Develop and implement training program for new employees and current employees for implementation by the Custodial Supervisors and Work Group Leaders
Assure performance evaluations for establishing commensurate wages are current and completed in accordance with Department of Labor (DOL) regulations by using methods including but not limited to time studies, productivity reports, Individual Eligibility Evaluations (IEE) for employees qualifying as disabled, and review of annual performance evaluations
Maintain required reports and management data in organized fashion and in an accessible area to be readily available and easily retrieved by the Contract Manager and their supervisor
Complete internal Elwyn Industries reports including but not limited to Contract Manager's Weekly Report which consists of direct labor hours utilized, quality inspections performed, current employee roster, and action items with status in a satisfactory and timely manner as directed by immediate supervisor
Complete customer-required reports including but not limited to Government Services Administration (GSA) form 64 Periodic Cleaning Report and GSA form 139 Sign-in Sheets in a satisfactory and timely manner
Ensure occupational safety requirements are met, including but not limited to maintaining the accuracy and completeness of the Safety Data Sheet Book and ensuring employee completion of on-line safety training as provided by the chemical supply vendor
Work on ongoing projects as assigned and assist others as requested
Address visitors and co-workers in a pleasant and respectful manner, displaying courtesy at all times
Provide supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline and termination
Assist with snow removal services per contract requirements
Respond to emergency contract services requests for after hour(s) or weekend(s) calls to remedy or mitigate issues needing immediate attention such as floods
Perform other duties as assigned
Qualification
Required
Five (5) years of management experience in janitorial/ environmental services at a commensurate level of responsibility
Demonstrated ability to work effectively as part of a team
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrate the ability to adapt to changes in workload
Demonstrated ability to follow written and verbal instructions
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
Demonstrated ability to work effectively with a variety of staff members, regardless of varied ethnic, racial and sociological backgrounds
Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, and Outlook
Obtain and maintain Homeland Security Presidential Directive (HSPD-12) clearance
Preferred
Industry certifications preferred
Non-profit human service experience or experience working with people with disabilities highly preferred
Benefits
Generous Paid Time Off
Comprehensive Medical/Dental/Vision Benefit Packages
Earned Wage Access/On-Demand Pay
Paid On-the-Job Training
Tuition Reimbursement
Career Advancement Opportunities and Growth
Flexible Schedules
Retirement Savings Plan
Company
Elwyn
Elwyn is proud to be a premier provider of support, treatment, and education for individuals with intellectual and developmental disabilities (I/DD), autism, and behavioral health challenges in the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chuck McLister
President and Chief Executive Officer
Nikole Cabrey
Chief Financial Officer
Recent News
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