Datasoft Technologies, Inc. · 1 month ago
Senior System Analyst
Atlanta, GA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expDataSoft Technologies, Inc. is a highly recognized provider of professional IT Consulting services in the US. They are seeking a Senior System Analyst to provide complex issue resolution, collaborate with third-party vendors, and support core IT systems.
ComputerInformation TechnologyProfessional ServicesRecruitingSoftwareStaffing Agency
Responsibilities
Serve as the escalation point for technical issues, guiding the team in troubleshooting and resolving hardware, software, and network problems
Act as the primary contact for external vendors, coordinating support for advanced technical issues and ensuring timely resolution
Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems
Recommend and implement solutions to improve efficiency and reliability
Ensure comprehensive documentation of systems, processes, and troubleshooting procedures for team reference and knowledge sharing
Qualification
Required
10+ years of IT experience
Proven expertise in Office 365, Active Directory, Exchange Server, Windows operating systems, desktop deployment, VPN, RDP, and Microsoft Teams
Minimum 5 years of relevant industry experience in a Microsoft enterprise environment including: Understanding of Windows Client and Windows Server in production environments, Configuration of Windows Infrastructure via Group Policy and/or scripts, Adept at using Powershell to automate and execute tasks, Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP, Microsoft Enterprise Mobility Suite / Enterprise Mobility + Security (EM+S) a plus
3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects
2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes
1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers
Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently
Experience in coordinating with third-party technical support vendors
Proficiency in creating and maintaining technical documentation
Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable
Solid understanding of IT service management and ITIL best practices is a plus
Track record of continuous learning and adapting to new technologies
Preferred
Hands-on experience with AWS infrastructure management and supporting SharePoint environments
Strong Communication Skills: Ability to articulate technical concepts clearly to both technical and non-technical audiences
Problem-Solving Mindset: Proactive and solution-oriented approach to addressing challenges and improving processes
Adaptability and Flexibility: Capable of handling shifting priorities and working in a fast-paced environment
Customer-Focused Attitude: Dedicated to providing excellent service to internal users and ensuring their IT needs are met
Benefits
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)
Company
Datasoft Technologies, Inc.
Proven professionals to propel your business forward! Whether you have short-term or extended staffing needs, you can rely on our established record of connecting the right person to the right job.
51-200 employees
H1B Sponsorship
Datasoft Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (34)
2023 (18)
2022 (22)
2021 (20)
2020 (25)
Funding
Current Stage
Growth StageLeadership Team
J
Jayadev Manyapu
President
Company data provided by crunchbase