Advocate Health Care · 1 day ago
Director Revenue Cycle Education, Operational Enablement
Advocate Health Care is seeking a Director of Revenue Cycle Education, Operational Enablement to set the enterprise education and training strategy for the team and the Rev Cycle learner audience. The role involves fostering collaborative relationships, operationalizing success metrics, and driving a continuous learning culture while overseeing organizational development projects and managing budgets.
Clinical TrialsDeliveryHealth Care
Responsibilities
Set the enterprise education and training strategy for the team, and the Rev Cycle learner audience they serve, to be aligned to business goals, workforce planning, and future skills required
Engages key partners to foster and maintain strong collaborative relationships so that both the education team and the teams they serve can be successful
Operationalize measurement and reports for success metrics that tie learning to performance, mobility, and retention
Ensure that all education and training activities are in alignment with adult education best practices
Analyze current trends, industry direction, and adult learning theory research to help set strategy for areas of responsibility
Drive a continuous learning culture with leaders as sponsors, communities of practice, and performance support in the flow of work
Analyzes complex revenue cycle problems to extract educational components and provides direction in prioritization and implementation of appropriate educational strategies and tactics
Oversee organizational development projects and inter-departmental committees to determine revenue cycle education requirements that support a wide variety of business initiatives
Lead, coach and scale to build a highly effective team with a proven impact
Establish a coaching ecosystem and integrate learning into performance management and succession planning
Develop and manage operating budgets and control expenses within approved budget objectives
Qualification
Required
If responsible for Mid-Revenue Cycle education, relevant industry certification from an approved accrediting body is required
Bachelor's degree in education, Training & Development, Instructional Design, I/O Psychology, Healthcare Administration or related field
Typically requires 7 years of experience in developing and implementing training programs in the revenue cycle, healthcare or large organization with multiple learner audiences
5 years of management experience in Education, Learning & Development, or related space
Knowledge in developing and executing educational programs that effectively translate information and workflows into teachings that inspire learner involvement and action
Experience in successfully validating education and training impact with data
Self-awareness, empathy, and relationship management to build trust and influence across diverse teams
Technology, automation, and AI driven
Fosters experimentation and learns quickly from successes and failures
Ability to see the big picture, anticipate trends, and align decisions with long-term organizational goals
Comfort with ambiguity; uses data, judgment, and scenario planning to make timely, high-impact decisions
Sees oneself as an education leader first; invested in applying adult learning best practices within the Revenue Cycle to elevate teammates and leaders to achieve great performance
Drives transformation by inspiring others, managing resistance, and embedding adaptability into culture
Translates complex ideas into clear, compelling narratives that mobilize stakeholders and teams
Builds future-ready teams through coaching, mentoring, and succession planning; invests in others' growth
Uses analytics and insights to guide strategy, measure impact, and continuously improve performance
Generally exposed to a normal office environment
Position requires travel. May be exposed to weather and road conditions
Operates all equipment essential to performing the job
Preferred
Certification in Education, Training & Development, Instructional Design, or related field
Masters degree preferred
Company
Advocate Health Care
Advocate Health Care is an integrated healthcare delivery system based in Illinois, United States.
H1B Sponsorship
Advocate Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (9)
2023 (6)
2022 (16)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$18M2013-10-03Series Unknown· $18M
Leadership Team
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