International Foundation of Employee Benefit Plans (IFEBP) · 11 hours ago
Operations Administrator, Executive Department
Brookfield,WI,US
Full-time
Hybrid
Mid Level
4+ years expThe International Foundation of Employee Benefit Plans (IFEBP) is seeking an Operations Administrator for their Executive Department. This role focuses on providing administrative, operational, and communication support, including coordinating meeting materials and assisting with governance processes.
Human Resources
Responsibilities
Conduct and execute administrative, operational and communications functions to support the Executive Department both collaboratively and independently
Provides an exceptional level of responsive service to the Executive Committee, Governance, Committee Chairs, Committee Members, and Volunteers
Applies sound and independent judgment and professional discretion to provide confidential administrative, communications and operational support for the Governance & Executive Operations Department
Accurately prepares and follows-through on all required and assigned tasks in a timely manner to ensure successful Board/Committee meetings. This includes duties such as: designing/drafting communications, managing calendars, typing/reviewing agendas, typing/updating minutes, creating supporting collateral such as summary sheets, name tents, name badges, etc
Work collaboratively with staff advisors for assigned Foundation committees to prepare, update, assemble and distribute electronic and/or hard-copy portfolios/binders of meeting materials prior to the meeting and prepare, update and distribute minutes after the meeting
Work with the department Director and Meeting Manager assigned to plan all meeting events to design, develop and draft the content and collateral for various means of communications used to share details regarding each Board/Committee meeting with the attendees
Work with others, as assigned, to create well-written and appealing collateral used for attracting, recruiting, or onboarding new volunteers to the International Foundation
Responsible for the proper finalizing, storage/filing and retention of assigned meeting documentation, including minutes, agendas, etc
Assist in all ancillary administrative and operational functions to ensure that the high standards of service for Board/Committees are maintained
Physically assist all Executive Operations department team members in packing and setting up for all assigned meetings
Qualification
Required
A bachelor's degree in communications, marketing, business administration (or similar field) is required
A minimum of four (4) years' experience performing administrative and operational support tasks
Excellent Microsoft Office proficiency, including Outlook, Word, PowerPoint and Excel; working proficiency using Adobe Acrobat/ProX and SmartSheet (or similar program); and relevant experience using a design program such as Canva, InDesign, or similar
Accurate typing speed of at least 70wpm is desired
Excellent command of the English language, with exceptional written and verbal communication skills
Demonstrated ability to draft clear, effective communications, proofread accurately, and design appealing communications collateral is required
Ability to manage projects independently or with minimal supervision, using sound judgment and strong time management and prioritization skills
Must be able to provide concierge-level customer service when interacting with Board/Committee members in-person and remotely via videoconference, telephone and/or email
Must be able to maintain confidentiality and demonstrate tact, diplomacy, good judgment, and a positive, patient attitude while interacting with Board/Committee members and staff
Preferred
At least 2 years' experience designing and drafting communications and collateral for internal or external 'customer' audiences is preferred
Prior experience traveling for work is strongly preferred
Experience working with board / governance / committee members is strongly preferred
Benefits
Up to fifteen (15) additional paid days off work are offered per year for travel-related work conducted on weekend days.
Company
International Foundation of Employee Benefit Plans (IFEBP)
The International Foundation of Employee Benefit Plans is a nonprofit organization, dedicated to providing the diverse employee benefits community with objective, solution-oriented education, research and information.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Wilson
CEO
Terry Davidson, CEBS
Chief Executive Officer
Recent News
bloomberglaw.com
2025-10-28
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