Ovation Fertility · 3 hours ago
Patient Services Coordinator
Baton Rouge, Louisiana, United States
Full-time
Onsite
Entry Level
2+ years expOvation Fertility is one of the premier fertility centers in the United States, seeking experienced and compassionate team players committed to delivering exceptional patient care. The Patient Services Coordinator will manage front office tasks, greet patients, schedule appointments, and act as a liaison between lab staff and the medical team.
Clinical TrialsHealth CareMedical
Responsibilities
Greet patients and manage front office
Check patients in for appointments and sanitize rooms
Answer patient phone calls and route appropriate team
Register new patients into laboratory EMR
Schedule patient appointments
Send and verify consents
Take payments and work closely with Ovation Billing team
Process and fax completed lab reports results to referring physicians
Data entry into EMR
Act as liaison between lab staff and medical team
Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments
Assist lab staff in administrative projects
Perform all other duties as assigned
Qualification
Required
High school diploma or equivalent is required
2+ years previous experience in an administrative role; medical office experience preferred
Knowledge of medical software, terminology and procedures preferred
Knowledge of HIPAA Regulations preferred
Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
Excellent organizational skills
Ability to work independently, under pressure and within deadlines
Exceptional written and verbal communication skills and attention to detail
Ability to work as part of a team
Good research skills
Tech savvy
Flexibility and willingness to learn at all times
Excellent multi-tasking abilities
Ability to use billing systems
Knowledge of HIPAA Regulations
Benefits
Medical, dental, and vision insurance
401(k) with company match
Tuition assistance
Performance-based bonus opportunities
Generous paid time off
Paid holidays
Company
Ovation Fertility
Ovation Fertility is a platform of assistive reproductive technology laboratories.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Morgan Stanley Capital Partners
2023-04-03Acquired
2019-06-17Private Equity
2015-06-23Private Equity
Leadership Team
Terence Lee M.D.
Physician Co-Founder
Aaron Harutunian
Partner
Recent News
2025-10-30
2025-10-26
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