Mariner Finance · 14 hours ago
001083 - Salesforce Administrator II
Nottingham, MD
Full-time
Onsite
Mid Level
3+ years expMariner Finance is a financial services company seeking a Salesforce Administrator II to oversee the day-to-day operations of the Salesforce platform. The role involves managing users, maintaining data integrity, and implementing customizations to enhance the platform's effectiveness for over 2,000 users.
FinanceFinancial Services
Responsibilities
Contribute to the build and management of custom objects, page layouts, complicated workflows, complex reports and personalized dashboards as required
Assist in managing Salesforce objects and processes for the organization
Maintain overall system configuration including workflow rules, validation rules, formula fields, escalation rules etc. ensuring data integrity and security within the system. Document system specifications and configurations
Develop reports, dashboards, and processes to continuously monitor data quality and integrity
Facilitate automation of processes using Salesforce tools such as process builder, flow automation, validation rules
Collaborate with team members to manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, document merge, and more
Monitor Salesforce release changes and advise business partners and department leaders on any impacts on production
Create and execute test plans and scenarios. Troubleshoot issues noted during testing or reported by users
Conduct research on best practices and industry trends. Identify, document, recommend, and implement opportunities to improve system functionality and user experience
Adhere to Salesforce best practices and document solution designs for data model changes
Validate development changes and ensure consistency with data dictionary and entity-relationship solution designs
Update and maintain centralized data dictionary across teams for the program
Document modifications and customizations made in Salesforce including detailed descriptions, the rationale behind changes, and the impact on existing processes, to ensure clear understanding and easy reference for future maintenance and development
Assist in planning for upcoming upgrades, seasonal releases, and long-term projects
Contribute to the ongoing development and enhancement of Salesforce skills across the organization by providing support and continuously developing resources
May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service
Qualification
Required
Bachelor's degree in related field (Information Systems, MIS, BIS, etc.); additional, applicable years of experience may be substituted for a bachelor's degree
Minimum of three (3) year of experiences in Salesforce Administration with demonstrated successful project completion
Knowledgeable with Salesforce data model designs and best practices
Knowledgeable with Salesforce software development practices and methods, including picklists, workflows, triggers, and validation rules
Understanding of Salesforce platform, Salesforce Service Cloud and Salesforce Experience Cloud
Proficient in building custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles and permission sets
Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes
Strong data management abilities while maintaining data accuracy and integrity
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and work with teams laterally and upwards
Detail oriented with creative and analytical thinking abilities
Ability to understand and articulate data model changes, solution designs, and other complex processes to a non-technical audience
Ability to use strong problem-solving skills to find solutions to problems that are technically complex and require collection, interpretation, and analysis of data from diverse sources
Excellent project management skills, business aptitude and a positive attitude
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
Excellent interpersonal skills necessary to communicate professionally and effectively, verbally and in writing, with vendors, service dealers, customers, and all levels of company staff
Preferred
Salesforce Administrator or Advanced Administrator Certification
Certifications in Agile, AWS, Database, or Language specialties
Familiarity with VS Code
Previous experience working in a SCRUM or Agile environment
Experience in consumer lending or financial services with knowledge of underwriting
Benefits
Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
Vision Insurance
Dental Insurance
Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
401(k) and Company Matching Contributions
Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
11 Paid Holidays
FMLA
Employee Assistance Program (EAP)
Paid Parental Leave
Referral Incentives
Education Assistance Program
Complimentary FIMC Membership Plan
Access to industry-specific training programs
Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement.
Company
Mariner Finance
Mariner Finance is a consumer finance industry.
1001-5000 employees
H1B Sponsorship
Mariner Finance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (2)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknown2013-01-01Private Equity
2009-12-15Acquired
Leadership Team
Joshua Johnson
President/CEO
Recent News
Business – Baltimore Sun
2025-08-29
2024-05-24
Company data provided by crunchbase