Field Service Planner jobs in United States
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CameraMatics · 20 hours ago

Field Service Planner

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
date2+ years exp

CameraMatics is seeking a Field Service Planner to coordinate and optimize field service activities across the United States. The role involves scheduling technicians, managing resources, and ensuring effective communication with customers and internal teams.

Information TechnologySoftware

Responsibilities

Coordinate the scheduling and dispatch of field installation technicians for jobs across the United States
Manage resource allocation to ensure optimal utilization and efficient project execution
Cultivate and maintain strong relationships with installation partners to ensure timely delivery of services
Coordinate with customers to confirm appointment times, provide updates on technician availability, and address any scheduling conflicts or issues that may arise
Administer completion documentation and manage related processes efficiently
Handle invoicing and purchase order creation in accordance with company procedures
Communicate effectively with internal stakeholders to provide updates on project status and address any issues or concerns
Communicate effectively with field service technicians to provide clear instructions, relay customer requirements, and confirm the completion of service tasks
Maintain accurate records of service activities, including scheduling details, installer availability and customer communication(s)
Collaborate with internal teams, including customer support, sales, warehousing and technical departments, to ensure seamless coordination of field service activities
Identify opportunities to improve scheduling processes, streamline operations, and enhance customer satisfaction

Qualification

Service schedulingSalesforceFleet industry knowledgeTelematics experienceScheduling software proficiencyMicrosoft OfficeOrganizational skillsCommunication skills

Required

Minimum 2+ years working as a service scheduler with a background in Salesforce
Fleet Industry knowledge with telematics experience is a big plus!
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines effectively
Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and internal stakeholders
Proficiency in scheduling software or tools, as well as Microsoft Office applications
Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment

Benefits

Competitive compensation
401K
Health and dental benefits

Company

CameraMatics

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CameraMatics is a cutting-edge software platform that enables companies to manage fleet and driver risk by improving safety.
dateFounded in 2016
location
London, England, GBR
people-size51-200 employees
web-link
https://www.cameramatics.com/

Funding

Current Stage
Growth Stage
Total Funding
$10.44M
Key Investors
Accelerate GreenPuma InvestmentsSure Valley Ventures
2022-03-17Non Equity Assistance
2021-12-30Series B· $4.42M
2021-01-11Series A· $4.86M

Recent News

Research and Markets
Video Telematics Global Market Report 2025 | European Video Telematics Market to Double by 2029 with 15.2% CAGR Growth
2025-04-30
Computer Weekly
Video telematics systems set for solid growth in North America, Europe
2025-04-16
Company data provided by crunchbase