Receptionist - State Farm Agent Team Member jobs in United States
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State Farm Agent · 10 hours ago

Receptionist - State Farm Agent Team Member

State Farm Agent is seeking a Bilingual Spanish Receptionist to join their team. The role involves greeting customers, managing appointments, and providing excellent customer service while supporting various administrative tasks.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members
Manage appointment scheduling and office communications
Assist in handling incoming inquiries and maintaining customer records
Directing phone traffic to the right team member & handling simple billing inquiries
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
Provide excellent customer service and follow up on customers needs Call for billing and payments
Support the team with various administrative tasks and projects
Administrative work - scanning, mailing, cleanup break room and ordering supplies

Qualification

Bilingual SpanishBasic computer skillsCommunication skillsInterpersonal skillsOrganizational abilitiesMicrosoft OfficeCRM systemsMultitasking abilitiesSales conversations

Required

Bilingual Spanish
Communication and interpersonal skills
Organizational and multitasking abilities
Comfortable with engaging in sales conversations
Basic computer skills, including Microsoft Office and CRM systems

Benefits

401(k)
401(k) matching
Bonus based on performance
Paid time off

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase