YMCA of Greater Richmond · 1 day ago
Vice President of Experience
YMCA of Greater Richmond is a movement dedicated to strengthening community through various programs. As the Vice President of Experience, you will lead strategic operations and inspire innovative programming to enhance member experiences and drive community impact.
AssociationCommunitiesNon ProfitRecreation
Responsibilities
Champion a culture of inclusion, engagement, and belonging
Drive association-wide strategies to grow membership and improve retention
Lead wellness and program initiatives that keep members connected and motivated
Ensure high-quality, mission-aligned programs across all assigned branches
Create and roll out 'best practices' that streamline operations and enhance the member experience
Collaborate with subject-matter experts to maximize efficiency and innovation
Supervise, mentor, and hold accountable Executive Directors in assigned branches
Build strong leaders and a robust bench-strengthening our future
Foster a culture of constant learning, collaboration, and excellence
Develop and manage budgets with accuracy and transparency
Serve as an integral voice on our enterprise leadership team
Qualification
Required
A bachelor's degree
7+ years of leadership experience in facility operations
Strong communication skills and the ability to build authentic relationships
Proven expertise in budget development, financial analysis, and strategic planning
A heart for service-and a commitment to the mission and values of the YMCA
A collaborative mindset with the ability to build bridges across the community