Teleflora · 10 hours ago
Customer Service Representative, Bilingual Spanish
Paragould, AR
Full-time
Onsite
Entry Level
1+ years expTeleflora is a leading flower delivery service that provides innovative marketing, education, and technology to support its member florists. The Customer Service Representative, Bilingual Spanish, will be the frontline contact for florists, assisting them with various inquiries and ensuring superior customer service.
DeliveryFlowersRetail
Responsibilities
Take customer service-related calls from member florists including billing calls and confirming floral orders
Assist member florists with their questions, requests, product purchases, and problems
Handle incoming calls related to flower orders, product orders, directory orders and changes, credit card product and equipment orders, credit card equipment troubleshooting, customer monthly statements, web hosting, and additional duties as needed
Qualification
Required
High School Diploma or equivalent is required
Fluent in English and Spanish
Strong written and oral communication skills
Ability to make decision with little direction
Strong attention to detail
1-2 years Customer Service/Call Center experience
Basic math skills
Ability to speak clearly in a well-modulated voice using good diction
Typing 25 WPM/ net minimum
Knowledgeable in basic computer skills
Benefits
Access to top-notch medical coverage comprehensive vision and dental plans
401k with match eligibility
24/7 online physician consultations
Virtual mental health resources
Life coaching
Engaging employee community groups
Cash rewards for healthy habits and fitness reimbursements
Library of on-demand fitness videos
Career Advancement Opportunities
Focused Learning and Development
Empowering Mentorship Program
Continuous Improvement Training
Building a Healthy Society
Giving Back to the Community
Company
Teleflora
Teleflora is a service organization that connects consumers wishing to send purchase flowers with a large network of florists.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Bennett
President
Recent News
Los Angeles Business Journal
2025-10-09
Albuquerque Journal
2025-04-30
2025-04-29
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