Ricoh USA, Inc. · 14 hours ago
Customer Service Floater
Indianapolis, IN
Full-time
Onsite
Entry Level
1+ years expRicoh USA, Inc. is an integrated solutions provider that connects people and technology to create outstanding customer experiences. The Area Customer Service Coordinator will support daily operations, implement new services, and foster a customer-centric environment, making a positive impact within the assigned geographical area.
ConsultingDocument PreparationInformation Technology
Responsibilities
Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights
Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers
Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements
Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service
Qualification
Required
High school diploma with at least 12 months of relevant work experience
Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius
Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset
Preferred
Additional education beyond high school is encouraged
Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations
Demonstrated with prior experience in customer service or related fields
Commitment to personal growth and accountability through ongoing education and development opportunities
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase