Brookdale · 11 hours ago
Billing Specialist
1034 Liberty Park Dr, Austin, TX, 78746, US
Full-time
Hybrid
Entry, Mid Level
2+ years expBrookdale is a nationwide company recognized for its gracious hospitality and industry-leading clinical care. They are seeking a Billing Specialist to assist with Revenue Cycle Management, including billing, customer service, and accounts receivable reporting. The role involves ensuring accurate and timely processing of payments and providing quality customer service to residents and families.
Elder CareFacility ManagementHealth CareHospital
Responsibilities
Works with the community-based finance team to assist with Revenue Cycle Management including billing, customer service, resident refund, and accounts receivable month-end and reporting. Assists with department goals and deadlines, and ensures the accurate and timely processing of all payments
Completes daily census reconciliation including Leaves of Absence (LOAs), discharges, room changes, and payer changes in Point Click Care (PCC) and monitors for compliance
Manages verifications, payer tree set-up, and assists/supports the daily operations of the community financial office
Manage private pay billing or insurance verification and reverifications including Medicare, managed Care, Commercial & Medicaid as applicable
Administers the revenue cycle for charge input and imports, community deposits, and cash posting
Processes recurring charges, month-end charges, appeals, statement and claims generation ensuring accuracy and timely completion
Reviews Notification of Medicare Non-Coverage (NOMNC) and Advanced Beneficiary Notice (ABN) on SNF residents for accuracy
Generates and distributes weekly and monthly financial reports
Complete new admission accounts and follow them through the QA process
Provide quality customer service standards while meeting with residents and families as necessary relating to billing questions and benefits
Participates in all department meetings including daily stand-up, weekly Medicare meetings and monthly Triple Check; recommends and implements changes
Collaborates with teammates to ensure the necessary signatures are obtained for financial documentation
Ensures compliance with applicable laws and regulations
Provide support and training to business office and/or accounting staff as appropriate
Effectively communicates to the community ED, community associates, Director of Financial Shared services and FSS team. Manages expectations for the AR department
Qualification
Required
Associates/Bachelor's degree in accounting, finance, business administration or related field or a minimum of 2 years of related experience in an Accounts Receivable role in a SNF environment preferred
Experience with MS Excel required
Point Click Care (PCC) experience preferred
Preferred
Notary certification preferred
Benefits
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Company
Brookdale
Relationships are the heart of our culture. They help us create a sense of family among our residents, associates and patients. Integrity is our soul.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$800MKey Investors
Capital OneCapital One VenturesFosun International
2025-12-01Post Ipo Debt· $600M
2024-12-23Post Ipo Debt
2021-12-21Post Ipo Debt· $100M
Leadership Team
Lucinda "Cindy" Baier
President, CEO and Member Board of Directors
Dawn Kussow
Chief Financial Officer
Recent News
2026-01-13
PR Newswire
2026-01-12
Company data provided by crunchbase