UNC Health · 21 hours ago
Revenue Cycle Representative
Triangle Area
Full-time
Hybrid
Entry, Mid Level
$18.12/hr - $25.51/hr
2+ years expUNC Health is an inclusive organization with over 40,000 teammates dedicated to improving health and well-being. The Revenue Cycle Representative is responsible for performing complex duties related to reimbursement from patients and insurance carriers throughout the revenue cycle follow-up and collections.
Addiction TreatmentHealth CareHealth DiagnosticsHospitalNon ProfitWellness
Responsibilities
Performs complex credit analysis
Resolve credits through generating refunds and/or posting adjustments in accordance with UNC-H policies and procedures while maintaining rigorous quality and productivity standards
Research and rework returned refunds
Mail refunds to various insurance carriers, payers and patients
Ensure charges are entered/posted for billing in accordance with the patient’s chart
Ensure proper posting/distribution of patient payments
Analyze/Manage patient account for overpayments
Locate missing patient payments
Manage and maintain pre-payments for OB, Ortho surgery, DME and circumcision accounts as well as OPTH, Bariatric and ELP/Cosmetic case rate agreements
Verify eligibility using various resources: Payer websites, calls to carriers and patients
Manage Medicaid overpayments via the NC Tracks website
Manage Medicare overpayments via E-services (Medicare website)
Analyze Transplant accounts to confirm overpayments
Ensure Agency payments (NAF/Worker’s Comp./Organ Procurement) are posted correctly
Qualification
Required
High School Degree
Two (2) years of experience in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections)
Company
UNC Health
Our mission is to improve the health and well-being of North Carolinians and others whom we serve.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Ellington
President UNC Health Care - Network Hospitals and EVP CFO UNC Hospitals at Chapel Hill
Jeff Lindsay
President and Chief Operating Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-22
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