Operations Assistant (Bridgeton, MO) jobs in United States
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BeneSys, Inc. · 18 hours ago

Operations Assistant (Bridgeton, MO)

BeneSys, Inc. is a service provider dedicated to its members, and they are seeking an Operations Assistant to enhance workflow and productivity. The role involves greeting visitors, managing incoming calls, assisting management with administrative tasks, and ensuring smooth office operations.

IT Management

Responsibilities

Operates telephone console to receive incoming calls; directs caller to appropriate recipient
Greet all visitors with a professional and courteous demeanor and direct them to the appropriate party or representative
Elevate office concerns to the Assistant Regional Operations Manager or Regional Operation Manager, to include office security, office equipment and building maintenance
Open, date stamp and distribute all incoming mail
Report weekly postage usage and request funds for postage machine when necessary
Prepare all outgoing mailings and/or shipments (i.e., UPS, courier)
Inventory office supplies, letterhead and envelopes and place office supply orders following approval of Assistant Regional Operations Manager or Regional Operations Manager
Update member address changes in database
Scan documents into OnBase; index documents based on client, member and document type, as needed, including but not limited to, back scanning historical client and member documents
Monitor postage machine to ensure that sufficient postage is available
Performs a variety of administrative clerical duties at the direction of the Assistant Regional Operations Manager, to include assisting with the preparation of Board of Trustee meetings, Company meetings and special events
Maintain a record of all boxes in off-site storage, prepare all shipments to the record storage facility, and recall boxes as requested. Coordinate with Office Indexer to send scanned records to offsite storage on a regular basis
Assist Assistant Regional Operations Manager and Regional Operations Manager with coordinating and monitoring office expenses and budget
Coordinate and maintain the update of staff metrics and communicate information with Operations Management and Training staff
Schedule staff meeting, discussions, and training in coordination with Operations Management and training staff, as requested. Prepare and clean up meeting spaces, as needed
Regular and predictable attendance is an essential function of this job

Qualification

Customer serviceMulti phone line experienceMicrosoft OfficeOrganizational skillsBasic math skillsTeamworkAdaptabilityAttention to detail

Required

Excellent customer service skills are a must
Multi phone line and customer service experience preferable
Extremely organized and ability to work independently as well as in a team environment essential
High School diploma or GED and at least one year experience with multiple line switchboard is necessary
Must speak clearly and professionally
Ability to understand directions and follow them through to the end of task
Ability to apply concepts of basic addition, subtraction, multiplication and division
Ability to apply common sense to carry out detailed written or verbal instructions
Must have experience with Microsoft Office to include Word, Excel and Outlook
Must be able to adapt quickly to various databases
General knowledge of office equipment to include copiers, fax machines and scanners a must
Regular and predictable attendance is an essential function of this job

Benefits

15 days Paid Time Off (PTO) during first full calendar year
12 paid holidays
Medical, dental, and vision insurance, with option for dependent coverage
Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
401k with employer match
Flexible spending accounts
Tuition reimbursement program
Career development opportunities
Referral bonus for successful candidates
Annual opportunities for increases

Company

BeneSys, Inc.

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BeneSys is a team of dedicated Taft-Hartley Trust Fund Specialists. BeneSys understands the nuances of Taft-Hartley benefit plans.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Tenex Capital Management
2018-10-05Private Equity
2014-04-01Acquired

Leadership Team

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Edward Wolyniec
CEO
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Company data provided by crunchbase