Ricoh USA, Inc. · 21 hours ago
Strategic Account Director
Bloomington, MN
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expRicoh USA, Inc. is an integrated solutions provider that empowers digital workplaces and connects people and technology. The Strategic Account Director is responsible for developing strategic account plans, building customer relationships, and ensuring profitable revenue growth while leading industry seminars and discussions.
ConsultingDocument PreparationInformation Technology
Responsibilities
Serve as an industry subject matter expert by facilitating strategic planning discussions and participating in industry events
Share and apply best practices with prospective customers and peer Account Directors
Lead quarterly business reviews and annual strategy sessions with appropriate subject matter experts
Prepare insightful questions to uncover client challenges and opportunities for value-added solutions
Connect client requirements to industry trends and analyze financials to identify priorities
Collaborate with the Digital Solutions Center to address portfolio gaps and achieve client outcomes
Identify key business owners and understand how their objectives align with overall account goals
Deliver relevant content and updates to department heads on account activities
Confidently articulate successful solution integrations
Share best practices internally and externally through summaries and press releases
Secure customer references and maintain relevant industry certifications
Achieve annual revenue and profit targets while driving long-term growth
Develop robust business plans, including 1-year and 3–5-year strategic roadmaps
Qualification
Required
Bachelor's degree or equivalent experience
5+ years of industry experience
5+ years of successful sales experience
Experience working with executive leaders in Fortune 1000 companies
Proven ability to grow services
Business maturity and executive presence
Strong follow-up and negotiation skills
Commitment to self-development
Industry expertise and collaborative influence
Excellent verbal, written, and presentation skills
Proactive, creative problem-solving abilities
Ability to build and maintain professional relationships
Familiarity with Ricoh offerings and solution design processes
Solid understanding of technology applications within the industry
Preferred
Industry-specific certifications preferred
Leadership experience preferred
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase