Insurance Customer Service Representative jobs in United States
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Intero Real Estate Services · 9 hours ago

Insurance Customer Service Representative

positionTucson, Arizona, United States
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Intero Real Estate Services is a company focused on providing exceptional service in the insurance industry, and they are seeking an Insurance Customer Service Representative. The role involves supporting sales programs, advising clients on insurance coverage, and maintaining relationships with insurance companies to ensure profitability and growth.

Building MaterialE-CommerceReal EstateRetail

Responsibilities

Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%)
Research and answer calls from clients, underwriters and third parties
Advise clients regarding insurance coverage and risk management issues
Process policy changes and cancellations
Handle claims and billing inquiries
Foster and maintain good working relationships with insurance companies and underwriters
Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%)
Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. (0-5%)
Perform any additional responsibilities as requested or assigned. (0-5%)

Qualification

PropertyCasualty LicenseInsurance agency operationsClaims handlingRisk assessment techniquesAnalytical skillsInterpersonal communicationTime managementOrganizational skills

Required

High School Diploma or equivalent work experience and knowledge
Two years successful servicing experience with independent agency (or equivalent)
Property and Casualty License
Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes
Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance
Excellent analytical, problem-solving, and decision-making skills
Excellent oral, written, and interpersonal communication skills
Proven automation, time management, and organizational skills
Familiarity with risk assessment and risk management techniques

Benefits

Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)

Company

Intero Real Estate Services

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Intero sells more homes than any other company in our market. That means more experience behind every sale, including yours.
dateFounded in 2002
location
Morgan Hill, California, USA
people-size1001-5000 employees
web-link
http://www.interorealestate.com/

Funding

Current Stage
Late Stage

Leadership Team

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Derek Overbey
Vice President Marketing
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Company data provided by crunchbase