MPI Label Systems · 1 week ago
Labeling System Service Technician
Alliance, OH
Full-time
Hybrid
New Grad, Entry LevelMPI Label Systems is a company specializing in labeling solutions, and they are seeking a Labeling System Service Technician. This role involves the setup, training, and installation of labeling systems, as well as providing maintenance and customer support.
Manufacturing
Responsibilities
Maintain customer and vendor records
Properly fill out all paperwork
Monitor and maintain sufficient levels of parts and materials required to perform all tasks
Learn and maintain technical proficiency with entire product line
Provide support and feedback to Machine Sales Department
Travel to customer’s site as needed to install, repair, or instruct about labeling and printing equipment
Provide field support for custom system installations and training
Maintain positive relations with customers
Work closely with Technical Services Manager, General Manager, and Sales Force to maintain customer satisfaction
Travel with field sales representatives to help qualify projects and/or troubleshoot system functions
Must be a self-starter and work in a fast-paced environment
Must be able to perform as a TEAM player and possess good people skills
Must be able to work with minimal supervision
Must be able to lift heavy objects
Must provide own transportation with mileage reimbursed
Overnight travel
Ability to cover travel expenses (reimbursed by MPI)
Computer experience
DC Electrical and mechanical experience
Previous experience in any of the following disciplines is desired: Technical environment, packaging, labeling, computer repair, systems integration, control panel assembly, board-level repair, Windows Operating Systems, MS Office Suite, Google Workspace, AC single, & three phase electric, software programming, RFID
Qualification
Required
Setup, training, and installation of labeling and or thermal transfer print apply systems including RFID
Troubleshooting, maintenance, remote phone/video conference support to the customer
In-house repairs, customer on-site repair, and training after the sale
Maintain customer and vendor records
Properly fill out all paperwork
Monitor and maintain sufficient levels of parts and materials required to perform all tasks
Learn and maintain technical proficiency with entire product line
Provide support and feedback to Machine Sales Department
Travel to customer's site as needed to install, repair, or instruct about labeling and printing equipment
Provide field support for custom system installations and training
Maintain positive relations with customers
Work closely with Technical Services Manager, General Manager, and Sales Force to maintain customer satisfaction
Travel with field sales representatives to help qualify projects and/or troubleshoot system functions
Must be a self-starter and work in a fast-paced environment
Must be able to perform as a TEAM player and possess good people skills
Must be able to work with minimal supervision
Must be able to lift heavy objects
Must provide own transportation with mileage reimbursed
Overnight travel
Ability to cover travel expenses (reimbursed by MPI)
Computer experience
DC Electrical and mechanical experience
Preferred
Previous experience in any of the following disciplines is desired: Technical environment, packaging, labeling, computer repair, systems integration, control panel assembly, board-level repair, Windows Operating Systems, MS Office Suite, Google Workspace, AC single, & three phase electric, software programming, RFID
Benefits
Health insurance
401k
Paid holidays
Vacation
Company
MPI Label Systems
MPI Label Systems is a packaging and containers company offering service label equipment and systems.
Founded in 1968
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase