Whitefish Credit Union · 18 hours ago
Principal Infrastructure Administrator
Kalispell, MT, US
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expWhitefish Credit Union is seeking a Principal Infrastructure Administrator to support all Systems and Infrastructure. This role involves complex project planning, providing Tier 3 support, and participating in critical system support structures within the IT department.
BankingFinancial Services
Responsibilities
Participate, engage, and occasionally lead team meetings, team building activities, and other opportunities to strengthen the department
Execute project-related tasks from concept, planning, design through project completion
Actively maintain education and cross-training on infrastructure areas of expertise
Prepare, lead, and attend training when available and appropriate
Participate in the evaluation and estimation of infrastructure work requests, and major projects
Provide management with insightful systems recommendations that include detailed work plans along with supporting documents such as VISIO diagrams
Participate in infrastructure project development and planning
Troubleshoot system outages and performance issues in support of key business processes and core services
Configure and install systems equipment to ensure their reliable operation for fulfilling business objectives and processes
Conduct research on systems products, services, protocols, and standards to remain abreast of developments in the networking industry
Participate in new and existing equipment, hardware, and software installs and upgrades
Interact with vendors, outsourcers, and contractors to ensure SLA and project performance
Create, follow, maintain, and update documentation and checklists to ensure efficiency and consistency
Use advanced troubleshooting methodologies that provide efficient, effective resolution and minimize negative impacts
Plan and design systems infrastructure, including acquisition and installation of new equipment and reconfiguration of existing equipment to meet changing organizational needs
Develop and maintain network documentation and policies for security and use of the network
Report to work on time and as scheduled
Perform other duties as assigned
Qualification
Required
Bachelor's degree in computer science, MIS or a related subject
5+ years related employment experience
Currently have (or willing to obtain within the first 12 months) - MCSA, Azure Administrator Associate or other certification(s) within the field of an equivalent level
3-5 years of work experience managing networking infrastructure lifecycle, including installations, configurations, upgrades and replacements
1-3 years of work experience managing Windows and Linux/Unix based server systems
1-3 years of work experience with Virtualization or SAN systems
Be comfortable following change management and documentation procedures
Ability to earn industry certifications and/or perform continuing education to ensure proficiency in position
Ability to implement, administer, and troubleshoot system infrastructure devices, including active directory, DHCP, DNS, current Microsoft Windows Server OS and virtual environments
Ability to implement, administer, and troubleshoot network infrastructure devices, including switches, routers, and firewalls
Ability and willingness to travel to all branch locations
Ability to be periodically available on an on-call basis to ensure availability of WCU systems. This includes the availability to support the 24/7 on-call staff as needed
Ability to work nights and weekends as needed, which may include holidays or non-standard business hours
Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential
Ability and willingness to interact calmly and professionally with people from all backgrounds
Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness
Ability to follow oral and written instructions
Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others' work styles
Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems
Ability to lift up to 75 lbs. to overhead positions with or without accommodation
Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests
Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines
Adhere to all Whitefish Credit Union policies and procedures
Protect Member and Whitefish Credit Union confidential information
Company
Whitefish Credit Union
Whitefish Credit Union is the largest credit union which focused on checking and savings accounts, car loans, personal loans & credit cards.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Bolster
Senior Vice President/Chief Financial Officer
Company data provided by crunchbase