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Recora · 14 hours ago

Exercise Physiologist - Patient Enrollment

United States

Full-time

Remote

New Grad, Entry Level

$30/hr - $30/hr

Recora Inc. is seeking a Patient Growth Specialist to support the expansion of their virtual cardiac rehabilitation program. The role involves engaging cardiac patients through outbound calls, educating them on cardiac rehabilitation, and guiding them through the enrollment process while addressing their questions and concerns.

Health CareHospital

Responsibilities

Make high-volume outbound calls to eligible cardiac patients identified through health system partners

Educate patients on cardiac rehabilitation, program expectations, and clinical benefits in a clear, reassuring way

Use strong objection-handling and motivational interviewing techniques to drive enrollment and attendance

Answer basic clinical questions within scope and appropriately escalate complex clinical concerns to the care team

Assist patients with mobile app downloads, account setup, and basic technical troubleshooting

Complete appointment reminder and confirmation outreach to reduce no-shows and improve attendance

Accurately document call outcomes, patient status, and next steps in internal systems

Meet or exceed daily call volume, enrollment, and attendance targets

Partner closely with Enrollment Operations and Clinical teams to ensure a high-quality, compliant patient experience

Qualification

Exercise physiologyCardiac rehabilitationPatient educationClinical care coordinationTechnical troubleshootingObjection-handling skillsMotivational interviewingSales experiencePatient navigationVerbal communication

Required

Bachelor's degree in Exercise Science, Kinesiology, Health Sciences, Nursing, or a related clinical field or equivalent clinical experience in cardiac rehab, physical therapy, or patient care

Background in one or more of the following: Exercise physiology, Cardiac rehabilitation, Clinical care coordination, Patient education or health coaching

Strong verbal communication skills with the ability to build trust quickly with cardiac patients

Comfort discussing cardiac conditions, procedures, and recovery in patient-friendly language

Proven ability to perform in a metrics-driven, high-volume calling environment

Strong objection-handling skills and ability to motivate behavior change

Technical comfort helping patients navigate mobile apps and resolve basic tech issues

Reliable internet connection and a quiet, professional home workspace

Preferred

Certified Exercise Physiologist (ACSM-CEP), Clinical Exercise Physiologist, Cardiac Rehab Specialist, RN, or similar clinical credentials

Prior experience in: Cardiac rehab programs, Hospital discharge or referral coordination, Patient navigation or care management

Experience enrolling patients into clinical or digital health programs

Familiarity with EMRs, CRMs, power dialers, or patient engagement platforms

Sales, outreach, or growth experience in healthcare or digital health environments

Company

Recora

Our mission is to empower everyone to live a long, full, and optimal life by redefining the future of virtual care.

Founded in 2020

New York, New York, USA

11-50 employees

https://recorahealth.com

Funding

Current Stage

Early Stage

Total Funding

$22.4M

Key Investors

SignalFire2048 Ventures

2022-03-21Series A· $20M

2021-08-17Seed

2020-08-20Seed· $2.4M

Leadership Team

Abhishek Chandra

CEO

Ed Wu, MD

Co-Founder, COO & Chief Medical Officer

Recent News

Venture Capital Firms

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2022-03-22

GlobeNewswire News Room

Recora Announces $20M in Series A Funding and Unveils Cardiac Recovery Program for Health Systems, Medical Groups and Health Plans

2022-03-22

Recora, Inc.

Recora Announces $20M in Series A Funding and Unveils Cardiac Recovery Program for Health Systems, Medical Groups, and Health Plans

2022-03-22

Company data provided by crunchbase