Converge Technology Solutions Corp. · 18 hours ago
Artificial Intelligence - Delivery Lead, Scrum Master
United States
Full-time
Remote
Senior Level
5+ years expConverge Technology Solutions Corp. is seeking a Delivery Lead who combines technical fluency with strong client and delivery leadership. This role serves as the primary point of contact for client engagements, ensuring end-to-end delivery across AI, data, and application initiatives while managing risks and maintaining operational rigor.
Information Technology & Services
Responsibilities
Serve as the primary client contact throughout the engagement lifecycle, owning the relationship from kickoff through delivery
Build trusted partnerships with client stakeholders through clear communication, transparency, and accountability
Lead client-facing ceremonies including kickoff sessions, status meetings, demos, and executive updates
Manage expectations by providing timely, accurate updates on progress, risks, and dependencies
Own issue and escalation management—triaging concerns quickly, coordinating resolution with internal teams, and communicating clear action plans to clients
Partner with clients on scope changes and evolving requirements, ensuring impacts to delivery, timelines, and priorities are clearly understood and agreed upon
Own the end-to-end delivery plan, including milestones, dependencies, risks, and deliverables across all workstreams
Maintain an 'eagle-eye' view of delivery health, proactively identifying risks, bottlenecks, or misalignment before they impact timelines
Ensure tasks are clearly defined, assigned, actively followed up on, and completed as committed
Translate delivery progress into concise, meaningful updates for both clients and internal leadership
Escalate internally when delivery risks are identified and drive alignment on corrective actions
Maintain a high-level understanding of solution architecture, integrations, tools, and delivery approaches
Participate in technical discussions and design reviews to understand implementation trade-offs and risks
Translate complex technical concepts into clear, business-oriented insights for non-technical stakeholders
Serve as a connective layer between engineers, data scientists, architects, and client teams
Coordinate cross-functional teams including engineering, data, QA, cloud, and project stakeholders
Support planning, onboarding, and capacity alignment to keep teams operating efficiently
Clarify priorities and reinforce ownership across the delivery team
Qualification
Required
5+ years of experience delivering technology projects in a client-facing or consulting environment
Good understanding of modern software delivery practices (Agile, cloud-native architectures, APIs, CI/CD, data platforms)
Demonstrated ability to manage complex, multi-stakeholder initiatives with competing priorities
Excellent communication skills with the ability to translate technical details into business value
Proven experience owning delivery outcomes, timelines, and client relationships
Preferred
Background in software engineering, data engineering, cloud infrastructure, or related field
Experience delivering AI/ML or analytics-driven solutions
Familiarity with Azure, AWS cloud environments
PMP, Scrum Master, or equivalent certification is a plus
Experience with tools such as Jira, Confluence, Lucidchart, and project tracking dashboards
Company
Converge Technology Solutions Corp.
Converge Technology Solutions Corp. is reimagining the way businesses think about IT—a vision driven by people, for people.
1001-5000 employees
H1B Sponsorship
Converge Technology Solutions Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (6)
2023 (7)
2022 (5)
Funding
Current Stage
Late StageLeadership Team
Greg Berard
North America Chief Executive Officer
Greg Rhoades
Chief Technology Officer, US
Recent News
Financial Post
2025-10-04
2025-08-29
Canada NewsWire
2025-08-19
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