UPS · 13 hours ago
Global Technology Services Group (GTSG) Technician II
Tulsa, OK
Full-time
Onsite
New Grad, Entry LevelUPS is a Fortune Global 500 organization that offers innovative opportunities and a rewarding culture. The Technician II role is responsible for executing customized solutions and managing IT services to ensure exceptional customer experiences while coordinating project deployments and maintaining organizational resources.
LogisticsMessagingTransportation
No H1B
U.S. Citizen Only
Responsibilities
Ensures the successful execution and implementation of customized solutions and organizational initiatives by leveraging advanced root cause analysis, reporting, key performance indicators (KPIs), service level agreements (SLAs), internal cross-functional teams, and partner vendor relationships
Leads, manages, and coordinates the delivery of an exceptional customer experience for all information technology services, support, and project deployments
May require coding, programming, and/or integration with external customer technology and systems
Responsible for the daily management of cost, staffing, equipment inventory, system compliance, safety, and security of organizational resources (hardware, software, automation, and network infrastructure)
Provides technical training and development to departmental resources and customers
Actively plans, monitors, and adjusts expenses to meet and exceed financial expectations and organizational metrics
Applies approved principles for evaluating and setting goals and measures to deliver results
Establishes and maintains professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions
Utilizes technology to effectively initiate, deploy, and track projects and support services 24x7
Performs technical, analytical, or maintenance work
Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training
Requires working knowledge and skills to perform a defined set of analytical, scientific, or operational processes
Applies experience and skills to complete assigned work within own area of expertise
Works within standard operating procedures and/or scientific methods
Works with a moderate degree of supervision
Qualification
Required
Must be currently located in the same geographic location as the job or willing to relocate yourself - Required (not remote)
Grasp, lift (from floor to shoulder height), lower (from shoulder height to floor), push, pull, carry and manipulate equipment, packages or parts weighing up to 70 pounds - Required
Ability to travel by car to various UPS facilities - Required
Must have a valid driver's license - Required
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Preferred
Experience with VPN, Remote Desktop Apps, Active Directory and various Web browsers - Preferred
Technical Certifications such as A+, Network+ - Preferred
Technical work experience - Preferred
Experience troubleshooting thermal printers - preferred
Company
UPS
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters.
Founded in 1907
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Innovate UK
2025-07-28Grant
1999-11-10IPO
Leadership Team
Brian Dykes
EVP & Chief Financial Officer at UPS
Joel Stenson
Senior Vice President Global Operations Technology / Enterprise Data & Analytics and Gen AI
Recent News
2026-01-22
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2026-01-22
2026-01-18
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