Lucky Eagle Casino & Hotel · 6 hours ago
IT Slot Technician I
Rochester, WA, US
Full-time
Onsite
Entry Level
1+ years expLucky Eagle Casino & Hotel is seeking an IT Slot Technician I to be responsible for the installation, operation, troubleshooting, repair, and maintenance of various gaming systems. The role involves ensuring the confidentiality and accuracy of guest records while promoting positive relations with guests and team members.
Gambling & Casinos
Responsibilities
Performs job duties in compliance with all State and Federal gaming regulations and Lucky Eagle Casino & Hotel Internal Controls and Policies and Procedures
Works as a team with the IT and Slots departments to assist guests in a timely manner
Stays current on all casino promotions, events and activities and promotes such to casino guests
Installs, moves, tests, troubleshoots, repairs, and maintains the Tribal Lottery Systems, Bingo Systems, Keno System and other equipment/systems in order to minimize downtime and maximize profitability of the gaming operation
Handles machine related issues in a prompt, courteous and professional manner
Performs advanced tasks including but not limited to RAM clears and setup/configuration of software/hardware
Performs Preventative Maintenance on the Tribal Lottery System, Bingo System and Keno System
Provides the staff with daily work logs in electronic form and reviews electronic mail and determines whether any outstanding issues remain from the previous shifts and acts accordingly
Maintains tools and performs necessary clean-up during and after specific job duties
Performs other duties as assigned
Qualification
Required
A High School Diploma or GED is required for this position
A minimum of one (1) year of experience in: installing, repairing, troubleshooting, and maintaining Tribal Lottery Systems or have related education and experience
Knowledge of Windows based platforms, Microsoft Office applications, networking, and computer hardware required
Strong organizational, communication and problem-solving skills are required
Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen
Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines
A neat well-groomed professional appearance is essential at all times
Company
Lucky Eagle Casino & Hotel
LUCKY EAGLE CASINO & HOTEL: Our mission: Deliver memorable and rewarding experiences through heartfelt service.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rodney Youckton
Chief Collaboration Officer
Company data provided by crunchbase