Olgoonik Corporation · 19 hours ago
User Experience (UX) Designer
Alexandria, VA, US
Full-time
Onsite
Senior Level
6+ years expOlgoonik Corporation is seeking a User Experience (UX) Designer to provide digital services and support for the Office of Legislative and Public Affairs. The role involves creating and managing web content, ensuring adherence to web design best practices, and providing customer support to NSF staff.
Civil EngineeringConstructionEnvironmental Engineering
Responsibilities
Support the NSF Web Team, which drafts and posts all external content on NSF.gov and manages internal content on the NSF Employee Portal
Respond to publishing and editing requests from NSF staff, creating webpages, news and event items, official funding and guidance documents, and other content using the Drupal Content Management System (CMS), ServiceNow Employee Center and Microsoft SharePoint
Create clear, compelling webpage layouts that conform to web design best practices, WCAG 2.0/Section 508 requirements, and federal plain language requirements
Format and upload PDFs, images and other files to the website
Provide timely, high-quality customer support to NSF staff, handling requests and inquiries, resolving issues, and tracking all requests/inquiries within the NSF Web Team ticketing system (built in ServiceNow and Microsoft Lists). Monitor ticket dashboards to ensure tickets are prioritized, annotated and completed
Advise NSF staff on web design best practices, including consistent and clear layouts, 508 compliances, and the use of visuals to enhance engagement and understanding
Participate in special projects and perform other related duties as assigned by OLPA staff
Qualification
Required
Bachelor's degree or equivalent from a four-year college
Six or more years of experience with user-experience research and web design
Experience with creating and documenting information design concepts and solutions by various means, including developing wireframes, high-fidelity prototypes, and task flow diagrams
Experience with usability testing, including preparing test plans and associated wireframes/prototypes, facilitating test sessions, analyzing data, and reporting and presenting results
Knowledge of creating, managing, and supporting user experience and feedback activities, including surveys, and interviews
Ability to recommend the best user experience possible while considering technical feasibility and business goals
At least 3 years working within a Drupal environment and using components and Layout Builder to design webpages
Familiarity with the US Web Design System and how to design webpages within its constraints
Comprehensive knowledge of HTML
Experience with using Adobe Creative Cloud suite of products to manipulate images for optimized display on the web
Experience using ServiceNow or similar ticketing systems
Knowledge of current Section 508 accessibility requirements, including the ability to make sure all webpage elements meet these requirements
Understanding of how to develop websites for search engine optimization
Ability to gather requirements from stakeholders and work collaboratively within a team as well as independently on assigned projects
Ability to take creative directions from stakeholders
Experience working on web development for a federal agency or similar organization
Experience collaborating with other federal agencies, academic community and industry on outreach and announcements
Company
Olgoonik Corporation
Olgoonik is a strong family of government and commercial contracting companies specializing in construction, security, logistics, and environmental services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase